Pro Tools disappears when at desktop

[crizdee]

Hi,

This has happened 3 times now in the last 7 days! i've minimised PT and go to the desktop to do some backups etc and Pro Tools disappears.

8.0.4 snow leopard 10.6.4

crash log and dlog if anyone wants to check it...

http://www.sendspace.com/pro/avsaha

header of crash log...


Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff702dea20
Crashed Thread: 1

Application Specific Information:
Analyzing process: Pro Tools HD[182], path: /Applications/Digidesign/Pro Tools/Pro Tools HD.app/Contents/MacOS/Pro Tools HD; parent process: launchd[130], path: /sbin/launchd


Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff80e8ceb6 __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff80e8cd45 nanosleep + 148
2 libSystem.B.dylib 0x00007fff80ed9b14 sleep + 61
3 ReportCrash 0x0000000100007b66 0x100000000 + 31590
4 ReportCrash 0x00000001000013c0 0x100000000 + 5056

Thread 1 Crashed:
0 ??? 0x00007fff702dea20 typeinfo for CSCppSymbolicator + 0
1 com.apple.CoreSymbolication 0x00007fff8146823b CSCppSymbolicator::~CSCppSymbolicator() + 185
2 com.apple.CoreSymbolication 0x00007fff814680b8 CSRelease + 128
3 ReportCrash 0x000000010000731a 0x100000000 + 29466
4 ReportCrash 0x0000000100007dd7 0x100000000 + 32215
5 ReportCrash 0x0000000100009ff2 0x100000000 + 40946
6 ReportCrash 0x0000000100009dcf 0x100000000 + 40399
7 libSystem.B.dylib 0x00007fff80e97860 mach_msg_server_once + 378
8 ReportCrash 0x00000001000094d6 0x100000000 + 38102
9 libSystem.B.dylib 0x00007fff80e8b456 _pthread_start + 331
10 libSystem.B.dylib 0x00007fff80e8b309 thread_start + 13

[crizdee]

Hi,

3 times today so far!! go to desktop to do something and PT just crashes

another crash log and dlog
http://www.sendspace.com/pro/dd1bwv

Weird one this!! never seen this problem ever and don't know where to start!!

other than go back to leopard and 8.0.1


Chris

[DigiTechSupt]

Chris -

Just looked at your logs - you have tons of incompatible plug-ins installed and definitely some that are known to be crash-prone. The logs almost certainly point to plug-ins being the culprit. Here's an example from the log:

241396629,0207,0e0f: SMgr_PlugInInst::SetLiveSettings - error setting plugin chunk in plugin "VST UAD EMT 250" - err=-7157

Here's a list of a few of the plug-ins that are incompatible or need updates:

Akoustik Piano - use the new Kontact Player 4.1 or higher
BFD (full version) - looks like you have 1.5.x - you need 2.1.0 or higher
bx_Control - you need 2.0.1 or higher
bx_digital - looks like you have both v1.x and 2.x installed. Remove the 1.x versions
bx_dynEQ - you need 1.2 or higher


And so on. I'd go through the entire list, but I'm swamped at the moment.

The plug-in compatibility grid is available here:

http://avid.custkb.com/avid/app/self...p?DocId=343311

Compare your installed versions to the version listed in the far left column - if you don't have the minimum version listed, update it. If it's not on the list, remove it temporarily for testing and/or check with the manufacturer regarding compatibility.

Make sure to trash preferences any time you change the plug-ins installed, so that all plug-in data can be recached.