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#1
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When does your iLok refresh when you renew your annual upgrades?
I renewed by annual upgrade subscription yesterday. The iLok license in my account for the upgrades is still listed as expired. Clicking on the refresh or activate buttons in the iLok Manager doesn't do anything.
How long is it supposed to take to refresh your license after you pay the annual tax?
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Justice C. Bigler www.justicebigler.com Lenovo P50: quad-core i7-6820hq, 64GB, 2TB SSD, Win 10 Pro / Protools Ultimate 2023.6 / HD|Native-TB 2018 MacBook Pro: six-core i9, 32GB, 1TB, Monterey / Protools Studio 2023.6, / DVS / DAR, L-ISA Studio Home/mobile: Focusrite Red 8Pre+HD32R / Clarett 4Pre Road/hotel: Roland OctaCaputre / Apogee One |
#2
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Re: When does your iLok refresh when you renew your annual upgrades?
If I recall it didnt I basically had to go activate the new license but its been a few months so I dont totaly recall. Look for a new updated license to download and activate.
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#3
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Re: When does your iLok refresh when you renew your annual upgrades?
I believe its because the new license bundles needed this update from iLok so it shouldn't happen everytime. The new 12.6 and up needed a surrender so my guess is thats why.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#4
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Re: When does your iLok refresh when you renew your annual upgrades?
Quote:
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#5
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Re: When does your iLok refresh when you renew your annual upgrades?
I didn't get any kind of code with my email receipt.
There's a section in the confirmation email with a heading that says "Redemption Code" But it's blank. My Avid account shows that my upgrade plan is active until December 30, 2017 so I know I have access to all the downloads, but my iLok shows an expired license for the upgrades, with the red circular arrow icon. Protools works. It runs fine. Is this even something to worry about until they release a new version or update the iLok licenses or something? ETA: Looks like Jeffro answered this. I guess it's not something to worry about then? I was worried because I let the upgrade plan lapse by a couple of weeks (expired on Dec 30, but renewed yesterday.)
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Justice C. Bigler www.justicebigler.com Lenovo P50: quad-core i7-6820hq, 64GB, 2TB SSD, Win 10 Pro / Protools Ultimate 2023.6 / HD|Native-TB 2018 MacBook Pro: six-core i9, 32GB, 1TB, Monterey / Protools Studio 2023.6, / DVS / DAR, L-ISA Studio Home/mobile: Focusrite Red 8Pre+HD32R / Clarett 4Pre Road/hotel: Roland OctaCaputre / Apogee One |
#6
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Re: When does your iLok refresh when you renew your annual upgrades?
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To make sure you can run any PT versions released during your Upgrade Plan's term...
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