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  #1  
Old 09-03-2020, 09:05 AM
danik danik is offline
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Default Pro Tools 2020.9 installer failing on Win10 1909

Anyone else problems with the windows installer?
I´m on Win10 1909 and can´t install: database error: SELECT `Control`,`Type`....

Last edited by DigiTechSupt; 09-03-2020 at 02:44 PM. Reason: Moved from "2020.9!" thread.
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  #2  
Old 09-03-2020, 09:47 AM
ashokleyland ashokleyland is offline
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Default Re: 2020.9!

Same here, windows installer is corrupted

Quote:
Originally Posted by danik View Post
Anyone else problems with the windows installer?
I´m on Win10 1909 and can´t install: database error: SELECT `Control`,`Type`....
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  #3  
Old 09-03-2020, 04:13 PM
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Default Re: 2020.9!

No problem on the latest W10. Downloaded installer from my account, backed up my Preferences, uninstalled Avid Link, Cloud Collaboration, Video Engine and then a complete uninstall of Pro Tools, restarted, ran CCleaner's Registry Editor until it was clear, restarted, installed Pro Tools 2020.9, restarted, brought back my Preferences and started Pro Tools. Only Preference that wasn't brought back was my Cache setting and of course, the new Record Latch setting.
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Old 09-03-2020, 11:04 PM
danik danik is offline
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

Yeah, should have known this...without complete uninstalling and manual edit in the registry you can‘t update anything from Avid. Same problems with eucon updates....
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Old 09-04-2020, 11:12 AM
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

Installed fine here after a complete uninstall of the previous version.
(No registry edit.)
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  #6  
Old 09-04-2020, 11:31 AM
danik danik is offline
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

No luck here without registry edit. But everything fine with the steps TheWeed mentioned
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  #7  
Old 09-11-2020, 11:55 PM
TheMyxin TheMyxin is offline
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

Yes i have the same error under Windows10 2004 with latest Updates.
I need to unstall all Avid components and Reinstallation to work.

Now the announced Patched Version 2020.9.1. shows the same Error again.
I remember that this issue was also observed when i installed the 2020.6 Upgrade ?

So Avid is not able to reproce it or ask customers for logfiles to fix there Installerscripts.
This is for me very annoying and wasting my time with Uninstallation/Reinstallations.
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Old 09-12-2020, 08:02 AM
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

It is a given that on Windows you need to uninstall Pro Tools clean before installing an update/upgrade.
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Old 09-12-2020, 08:14 AM
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

Quote:
Originally Posted by The Weed View Post
It is a given that on Windows you need to uninstall Pro Tools clean before installing an update/upgrade.
I suppose this makes sense ... however I've successfully installeded the past several upgrades right over-top of the previous install. No issues. (I have not installed .9.) Do the AVID install instructions tell us to uninstall first?
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  #10  
Old 11-14-2020, 05:01 AM
TheMyxin TheMyxin is offline
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Default Re: Pro Tools 2020.9 installer failing on Win10 1909

Quote:
Originally Posted by The Weed View Post
It is a given that on Windows you need to uninstall Pro Tools clean before installing an update/upgrade.
Sorry this is in my opinion stupid.
1.There is no Dialog shown to recommend to uninstall older Protools.
2. If they need the Installerscript can do this automatically unstall and
Reinstallation the newer Version like other Product do or offer this in the Dialog if needed.
3. It was before never an Issue with older Upgrades.
4. If the Installer needs to fix e.g. some Registryentry the Installerscript can do that.

I will check now the latest Update 2020.11
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