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  #1  
Old 03-02-2016, 10:03 AM
aspillz aspillz is offline
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Location: Chicago, IL
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Default Venue Standalone software/offline editor download links all lead to 403 error

Hello! I am new to this message board, and I already tried to post a thread relating to this, but I believe because I included so many URLs it needed moderator approval because it looked like spam. It hasn't appeared in 12 hours and it is an urgent issue, so I am reposting this thread with no URLs so that perhaps I can get an answer, as I have a show coming up soon and need to use the offline editor.

I am trying to download the standalone VENUE offline standalone editor, but every link I can find on Avid's website leads to a 403 error:
"You have attempted to access a protected URL which has either expired or is invalid. Please try your download again."

I have tried downloading from the page entitled "VENUE Standalone Software Updates" and from another page entitled "VENUE 3.0 Standalone Software
March 19, 2012 — Version 3.0 for Windows 7 or Windows XP". All those links to download on both pages do not work.

Is there somewhere I can currently download the offline editor?

Thanks a bunch,
Andy
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Old 03-02-2016, 10:45 AM
hugolarin hugolarin is offline
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Default Re: Venue Standalone software/offline editor download links all lead to 403 error

Sounds like there is maybe some issues on the AVID side. I have had issues with other download resources in the last days... And I am getting the same result as you with standalone 3.0
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Old 03-02-2016, 07:42 PM
aspillz aspillz is offline
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Default Re: Venue Standalone software/offline editor download links all lead to 403 error

I contacted Avid Store support because that seemed to be the closest dept to contact, and there's no webmaster/site issues contact info anywhere, and they responded saying they are transferring my request to a higher department, so we'll see what comes of that.

I think honestly for whatever reason - accidental or otherwise - someone made a good portion of their downloads not accessible to the public, which is pretty dang inconvenient.
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  #4  
Old 03-03-2016, 04:28 PM
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Avid Pro Mixing Support Avid Pro Mixing Support is offline
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Default Re: Venue Standalone software/offline editor download links all lead to 403 error

All downloads are working now. Sorry for the inconvenience!

http://avid.force.com/pkb/articles/e...ftware-Updates
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  #5  
Old 03-03-2016, 08:04 PM
aspillz aspillz is offline
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Default Re: Venue Standalone software/offline editor download links all lead to 403 error

thank you
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  #6  
Old 03-24-2016, 08:54 PM
JCTS JCTS is offline
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Default Re: Venue Standalone software/offline editor download links all lead to 403 error

Curious, how come the resolution must be 1024/768... My resolution is better but is making me shrink my display ratio... there an update coming with an option to leave the screen res as is?
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