Support Plan Query - Avid Pro Audio Community

01-30-2012, 06:30 AM

macrae11

Member

Join Date: Jun 2004

Location: New Brunswick, Canada

Posts: 19

Support Plan Query

Hello combined knowledge of the internet. I purchased the support plan at the end of December and I finally got around to upgrading, but when I logged into my account there was no info on my support plan. Same at ilok.com. What's the procedure for accessing your support plan?

Did my reseller screw up and not actually submit it? Haven't received any emails either.

Thanks for the help

Andrew

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