10.1.2/10.1.3 crashes when changing Playback Engine settings

[DigiTechSupt]

Pro Tools 10.2 has fixed this in all repro cases for us.

http://avid.force.com/pkb/articles/d...ls-10-2-Update

[TOM@METRO]

^^^ What he said ^^^

Same here. I no longer get the buffer change crashes.

[Meads]

Originally Posted by izzi63

The DUC link you provided says “Verify that Pro Tools 10.0-10.1.3 is installed on your system.”

Yet, on page 6 of the 10.2 Installation Guide, it says “If you are upgrading Pro Tools, be sure to uninstall any lower version of Pro Tools from your computer.”

So, which is it?

I hope to God I don't have to uninstall! I have the PTIEP, TL Space, etc... installed and would be furious If I have to install those again!

Thanks...

You don't need to uninstall or reinstall anything. Simply running the installer for 10.2.0 worked well for me.

[dwg]

i don't see how the reasonable suggestion of uninstalling any earlier version of Pro Tools and then installing the latest version infers that you would also need to uninstall your plug-ins and sample content. just seems like it would make for a clean install of the latest version of the application. on mac, the uninstaller makes this pretty clear, and on windows you have to uninstall all plug-ins and their content independently of Pro Tools.

[RokVox]

Digi Tech Support,

So, which Pro Tools Uninstaller option am I choosing... Safe or Clean?

I also have the Pro Tools Instrument Expansion Pack (PTIEP) & TL Space Native installed. Do I have to re-install this software after running the 10.2 uninstaller/installer?

Thanks...

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MacBook Pro 17-inch (Early 2011), 2.2 GHz Quad-core Intel Core i7, 8GB SDRAM, 500GB Serial ATA Drive @ 7200 RPM, Lion 10.7.4, Pro Tools 10.1.3

[Erik318]

Originally Posted by TOM@METRO

I no longer get the buffer change crashes.

Same here! 10.2 seems to work really well. Thank you Avid! :)

/ Erik

[RokVox]

Originally Posted by izzi63

Digi Tech Support,

So, which Pro Tools Uninstaller option am I choosing... Safe or Clean?

I also have the Pro Tools Instrument Expansion Pack (PTIEP) & TL Space Native installed. Do I have to re-install this software after running the 10.2 uninstaller/installer?

Thanks...

----------------------------------------------------------------------------------------------------------------------------------------------
MacBook Pro 17-inch (Early 2011), 2.2 GHz Quad-core Intel Core i7, 8GB SDRAM, 500GB Serial ATA Drive @ 7200 RPM, Lion 10.7.4, Pro Tools 10.1.3

Can someone from AVID chime in on this one???

[necjamc]

I did safe. On windows and Mac It worked fine. All plug-ins were still working post install. The 10.2 installer ran a plugin updated during the install as well.

[pasanta]

WOO HOO!!!!! Buffer and delay comp issues fixed and working here. My upcoming sessions with VI's thank you!!!