Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-22-2017, 10:36 AM
vasquez vasquez is offline
Member
 
Join Date: Feb 2017
Location: San Francisco
Posts: 3
Default Eleven Rack Driver/Playback Engine Problems

System Info:
MacBook Pro
OS 10.12.3 (Sierra)
Pro Tools 12.7
Eleven Rack
Driver 1.2.12 (most current)

Issue:
Every time I quit Pro Tools, shut off my 11 rack, and close my laptop (not shut down), then come back to it (ie. open laptop and power up 11 rack), when I open Pro Tools it doesn't give me the 11 Rack as an option in the Playback Engine window. It defaults to Pro Tools Aggregate I/O, with the other options being Built In Microphone and Built In Output.

In order to get it to see the 11 rack, I have to restart my machine.

I've tried shutting off the 11 rack first, before closing Pro Tools, but that still produces the same issue when I come back to my laptop the next day.

I've also uninstalled and reinstalled the driver several times, but still experience the same issue.

What's the deal?
Is there a way that I can actually power down the 11 rack, quit PT, and close my laptop without this happening?

My energy saver settings on my macbook are:
(When plugged in, which is almost always)
Turn Display Off: Never
Prevent Computer from sleeping when display is off: Unchecked
Put Hard Disk to sleep when possible: Checked
Wake for Wi-Fi net access: Checked
Enable Power Nap while plugged into a power adapter: Checked

When running off of the battery:
Turn Display Off: Never
Put Hard Disk to sleep when possible: Checked
Slightly dim display while on battery power: Checked
Enable Power Nap while plugged into a power adapter: UnChecked
Reply With Quote
  #2  
Old 02-22-2017, 11:00 AM
Gjermundsen Gjermundsen is offline
Member
 
Join Date: Jul 2012
Location: Norway
Posts: 47
Default Re: Eleven Rack Driver/Playback Engine Problems

Quote:
Originally Posted by vasquez View Post
Issue:
Every time I quit Pro Tools, shut off my 11 rack, and close my laptop (not shut down), then come back to it (ie. open laptop and power up 11 rack), when I open Pro Tools it doesn't give me the 11 Rack as an option in the Playback Engine window.
In order to get it to see the 11 rack, I have to restart my machine.
Did you try powering up the 11Rack before you open the laptop?
Why do you keep shutting off the 11Rack? I've had mine on since i bought it in late 2012.
Reply With Quote
  #3  
Old 02-22-2017, 11:04 AM
vasquez vasquez is offline
Member
 
Join Date: Feb 2017
Location: San Francisco
Posts: 3
Default Re: Eleven Rack Driver/Playback Engine Problems

yep, I've done the power up 11 rack first.

I shut it off to conserve power, and besides, I guess I should also mention that even if I do leave it on, but close everything else, I still experience the same thing.

Also, if I shut down pro tools, but leave the 11 rack on, then I get a bunch of feedback from my monitors (i have the outputs of my 11 rack going into a mixer). I'm pretty sure that this is from whatever preset is active on the 11 rack.
Reply With Quote
  #4  
Old 02-22-2017, 05:45 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,609
Default Re: Eleven Rack Driver/Playback Engine Problems

You need to turn off all energy saving on your computer. Sleep should be disabled.
Reply With Quote
  #5  
Old 03-03-2017, 02:47 PM
vasquez vasquez is offline
Member
 
Join Date: Feb 2017
Location: San Francisco
Posts: 3
Default Re: Eleven Rack Driver/Playback Engine Problems

"You need to turn off all energy saving on your computer. Sleep should be disabled."

So I unchecked all the boxes in my energy saver preferences. Still doesn't work.

Basically, what I have found, is you can't simply quit Pro Tools and close your laptop when you're done working. You actually have to shut your laptop down if you want the eleven rack driver to work so that Pro Tools recognizes it as an option for playback.

That's pretty dumb, but I guess that's the way they made it work.
Reply With Quote
  #6  
Old 03-04-2017, 08:49 AM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,609
Default Re: Eleven Rack Driver/Playback Engine Problems

Quote:
Originally Posted by vasquez View Post
"You need to turn off all energy saving on your computer. Sleep should be disabled."

So I unchecked all the boxes in my energy saver preferences. Still doesn't work.

Basically, what I have found, is you can't simply quit Pro Tools and close your laptop when you're done working. You actually have to shut your laptop down if you want the eleven rack driver to work so that Pro Tools recognizes it as an option for playback.

That's pretty dumb, but I guess that's the way they made it work.
Yes, that is part of energy saving... Sleep, hibernate, ect... all that needs to be off or it messes with the driver.

http://avid.force.com/pkb/articles/t...Optimize-10-12
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PT10 cannot see Eleven Rack in hardware or Playback Engine RickD16v Pro Tools 10 1 09-24-2016 04:58 PM
Eleven Rack Playback Engine? RoyceSlim Pro Tools 11 9 04-06-2015 05:20 AM
PT10 "sees" Eleven Rack as playback engine only (no editor window,embedded rigs,etc) locust_tree Eleven Rack 4 12-08-2014 03:16 PM
PT9 can't find Eleven Rack as playback engine! vinceh Eleven Rack 2 01-18-2011 06:51 PM
PT-HD9 vs. PT-HD9 using Eleven Rack's Playback Engine acmost Pro Tools 9 0 11-14-2010 08:23 AM


All times are GMT -7. The time now is 01:40 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com