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Old 05-03-2012, 08:51 PM
carlfb carlfb is offline
Join Date: Jan 2008
Posts: 6
Default Help !!!!! Hdx card stopped working !

Hey guys,

I have been using the HDX card since December. All was perfect. A new mac and new hdx card in December to make sure they are compatible. 16gb of ram etc.

Last night in the middle of a session, the computer turned off. Restarted it and it mentioned there was no card installed. Took cover to look at the hdx card physically and all looked fine. I took the card out of the slot and put it back. I saw that every time i would start the computer the green light on the card would FLASH very fast. After playing with it, it finally started and green light was flashing at normal pace.

Today same thing this time, it never turned on normally. Computer would turn on but never recognize the card was there. Tried different slots, different power cables, nothing.

:-((((. in the middle of mixing the two final songs for an album !!

Anyone help, be grateful.


Pro TOOLS HD 10.1.3
OSX LION 10.7.2
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Old 05-03-2012, 09:25 PM
TOM@METRO's Avatar
Join Date: Apr 2006
Location: Los Angeles
Posts: 16,905
Default Re: Help !!!!! Hdx card stopped working !

Have you run Digitest?
Does the fan run?
Are you sure you have the 12-volt rail at a stable 12 volts?
~ tom thomas

Formerly hobotom

Pro Tools Ultimate 2019.6 HDX
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