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  #1  
Old 04-24-2020, 09:25 AM
misterrasta misterrasta is offline
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Default Weird Audio Files Issue

Hi Everyone,

I was wondering if anyone has ever seen this issue -

I have a student who is downloading example sessions to work with. However, when he opens a session (and this happens for any session he downloads), Pro Tools does not "see" the corresponding Audio Files folder.

Meaning, with any session that he did not create, when he downloads and launches the session, the session can't find the Audio Files folder that is located in the session folder.

The Audio Files folder is DEFINITELY in the session folder, but Pro Tools does not "see" it.

If you look at the full path of the clips, it lists the original HD path for where the session was created. Pro Tools doesn't seem to be re-mapping the session to the local Audio Files folder.

Has anyone seen anything similar to this? (he's running 2019.12 on Catalina)

Thanks for any help anyone can offer!
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  #2  
Old 04-24-2020, 09:37 AM
john1192 john1192 is offline
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Default Re: Weird Audio Files Issue

Quote:
Originally Posted by misterrasta View Post
Hi Everyone,

I was wondering if anyone has ever seen this issue -

I have a student who is downloading example sessions to work with. However, when he opens a session (and this happens for any session he downloads), Pro Tools does not "see" the corresponding Audio Files folder.

Meaning, with any session that he did not create, when he downloads and launches the session, the session can't find the Audio Files folder that is located in the session folder.

The Audio Files folder is DEFINITELY in the session folder, but Pro Tools does not "see" it.

If you look at the full path of the clips, it lists the original HD path for where the session was created. Pro Tools doesn't seem to be re-mapping the session to the local Audio Files folder.

Has anyone seen anything similar to this? (he's running 2019.12 on Catalina)

Thanks for any help anyone can offer!
what happens if you choose: import audio / then choose everything in the audio files folder !!! see if that solves your / his issues ..
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  #3  
Old 04-24-2020, 01:01 PM
misterrasta misterrasta is offline
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Default Re: Weird Audio Files Issue

Thanks John!

Yeah, that might work. Although automatically searching and re-linking does NOT work.

I guess I'm more interested in why this issue is happening in the first place.

If anyone has any ideas, I'd love to hear. Thanks.
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  #4  
Old 04-24-2020, 01:18 PM
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Ben Jenssen Ben Jenssen is offline
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Default Re: Weird Audio Files Issue

Quote:
Originally Posted by misterrasta View Post
I guess I'm more interested in why this issue is happening in the first place.
I think this might happen if a session folder was uncompressed. If the downloaded file was one compressed file, and decompressed on his pc, things would turn out fine. Just a guess.
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  #5  
Old 04-29-2020, 11:49 AM
Cutlerbri Cutlerbri is offline
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Default Re: Weird Audio Files Issue

I am certainly having this issue, or something very similar. I have been in coronavirus/collaboration mode with several musicians around the country. They send me WAV files. I import them into an existing session, synch them up, edit them, etc. All working fine.

But if I save and close the session and come back later, PT tells me it can't find some clips. So far I've been able to "automatically relink" most of these. But yesterday some clips/tracks could not be re-linked and I had to ask the musician friend to re-send his tracks. Infuriating! I'm running Mojave 10.14.6 and PT 2020.3.0
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  #6  
Old 04-30-2020, 10:39 AM
Cutlerbri Cutlerbri is offline
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Default Re: Weird Audio Files Issue

Okay, I believe I know what's going on here. Or at least I now have a solution that is working for me.
When a musician sends me WAV files I've been importing them directly into new tracks in the session instead of importing them to the clip bin. The WAV file never really makes it into the Audio Files section of the session folder.
If you still have the WAV file on your desktop, PT can locate it and re-link to it. If you clean up your desktop and empty your trash, PT can't find it.

I guess the main thing here is to make sure the files you're importing actually make it into your Audio Files.
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  #7  
Old 04-30-2020, 11:20 AM
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The Weed The Weed is offline
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Default Re: Weird Audio Files Issue

It seems like your files are not being copied when imported. Go to Preferences>Processing Tab>Import and be sure to check the settings. From the Reference Manual:

"Import Section
Convert Imported “WAV” Files To AES31/BroadcastWave. When selected, this option applies to all newly imported WAV files, making them compliant with the AES31/EBU Broadcast standard.

Automatically Copy Files on Import. When selected, all audio files that are imported by dragging and dropping are copied to the current session’s Audio Files folder, regardless of whether the files need to be converted to the current session’s file type, bit depth or sample rate. Additionally, when selected, the Copy from Source Media option is automatically enabled in the Import Session Data dialog. The Automatically Copy Files on Import preference does not affect the Import Audio command."
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  #8  
Old 04-30-2020, 11:34 AM
Phil Ogden Phil Ogden is offline
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Default Re: Weird Audio Files Issue

Have you got the 'automatically copy audio files on import' pref box checked? This would make copies and store them in the session folder.


whoops !! The Weed got there first.

Last edited by Phil Ogden; 04-30-2020 at 11:36 AM. Reason: another post suggested the same remedy
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  #9  
Old 04-30-2020, 11:51 AM
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Ben Jenssen Ben Jenssen is offline
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Default Re: Weird Audio Files Issue

Quote:
Originally Posted by Phil Ogden View Post
Have you got the 'automatically copy audio files on import' pref box checked? This would make copies and store them in the session folder.
whoops !! The Weed got there first.
Anyway, this does not adress the question of the OP:

Quote:
Originally Posted by misterrasta View Post
I have a student who is downloading example sessions to work with. However, when he opens a session (and this happens for any session he downloads), Pro Tools does not "see" the corresponding Audio Files folder.

Meaning, with any session that he did not create, when he downloads and launches the session, the session can't find the Audio Files folder that is located in the session folder.

The Audio Files folder is DEFINITELY in the session folder, but Pro Tools does not "see" it.

If you look at the full path of the clips, it lists the original HD path for where the session was created. Pro Tools doesn't seem to be re-mapping the session to the local Audio Files folder.
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  #10  
Old 05-03-2020, 10:10 AM
Cutlerbri Cutlerbri is offline
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Default Re: Weird Audio Files Issue

thanks, guys. My "Automatically copy audio files on import" box was indeed not checked. Now 'tis. Arigato.
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