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#11
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Re: Waiting for video engine to launch. stuck progress bar
Thanks Eric.
I am a little suspect of the Blackmagic, as I didn't seem to see the problem when it was disconnected. However, that may be misleading as the problem sometimes takes a day to appear. I'll keep working on it. Cheers
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#12
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Re: Waiting for video engine to launch. stuck progress bar
Blackmagic mini monitor was creating trouble with an ad composer (we traced it to being the source of problems.) No matter where it was put in various Thunderbolt ports, always put some kind of playback lag and video engine issues. Sessions would just shutdown Pro Tools when you'd try to play them with the video engine crashing.
Removed the mini monitor. No more problems. It hasn't been put back. We wasted enough time finding the issue that everyone was cranky with it.
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Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface Pro • S1 x 2, Fire HD10 + Max11, Dock, iPad Air5 • Mac Mini 14,12, 12 core, macOS 13.6.5 • RAM 32GB, SSD 4TB, GPU 19 core • QNAP TVS-872XT 148TB TB3 |
#13
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Re: Waiting for video engine to launch. stuck progress bar
Mmmm, that is interesting. I'll do a little more testing without the BM connected.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 |
#14
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Re: Waiting for video engine to launch. stuck progress bar
Quote:
I just started getting this issue the first time I opened an older session that had video after upgrading to Mojave and PT 2019.5. The trashing of the above folder, followed immediately by a restart worked, only for the issue to return the next day. I trashed the folder again, restarted and it's been fine for a week now.
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#15
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Re: Waiting for video engine to launch. stuck progress bar
The above method just worked for me too!!
Let's see how long it lasts today though. [edit] Didn't last long.. Had to do a restart after a couple of sessions being opened. Now I also get the unable to stop message and video playback is all laggy and messed up.
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Matt McKenzie-Smith mattrixx.net SourceConnect - mattrixx AVID Collab user - mattrixx MacStudio Ultra / LogicProX / IzotopeRX10+ / SourceConnect / MelodyneStudio5 / WAVES Mercury / NI KompleteUltimate / ProToolsUltimate / RME UFX, UFXII, Babyface / AVID S3 + DOCK / Barefoot MM27 gen2 / Barefoot FP01 Last edited by mattrixx; 06-05-2019 at 09:20 PM. |
#16
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Re: Waiting for video engine to launch. stuck progress bar
Having the same problems on the same specs as mentioned above (without a video external playback device). AVID- have you looked into this for an immediate solution? Please let us know. Thanks.
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js_nyc 15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7 16G Memory PT 10.3.11/ 12.5.2 003 Rack OSX 10.8.5 ProToolsConsultant.com |
#17
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Re: Waiting for video engine to launch. stuck progress bar
Trashing the folder I mentioned above and restarting will fix the issue for the current start up. The issue WILL re-appear again randomly and you have to go through the trash/restart to get it working again.
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#18
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Re: Waiting for video engine to launch. stuck progress bar
Thanks for the reply. I am troubleshooting two University computers: Mac OS 10.14x (Mojave) PT 2019.6 Ultimate. I followed your workaround suggestion, but I cannot even enable the Video Engine after launching Pro Tools with no session launched. Just trying to enable the Video Engine in the Playback Engine window starts the progress bar that then freezes. Launching a session with video in it brings up the Video Engine error message. Trying to import video in a blank session prompts to enable the Video Engine and this process starts all over again. I cannot revert to an earlier version without a week's notice on an IT ticket. Plus, the studios are running Logic Pro and have no issues. Please let me know if you think of anything else... Thanks.
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js_nyc 15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7 16G Memory PT 10.3.11/ 12.5.2 003 Rack OSX 10.8.5 ProToolsConsultant.com |
#19
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Re: Waiting for video engine to launch. stuck progress bar
Quote:
This has always allowed me to start the video engine at least the first time.
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offthewallproductions Mac Pro 5,1 3.46 Ghz 12 core, Open Core 0.9.8, Radeon RX580 GPU, GC-TITAN RIDGE TB3 PCIe card, M.2 NVMe SSD boot drive on PCIe card, 48GB RAM, macOS 12.7.4 Pro Tools Ultimate 2024.3/HD Driver 2023.3 HDX, UA Octo PCIe card in external TB3 chassis, MTRX Studio I/O, C|24 control surface. Genelec 1031AP/7070A 5.1 monitoring. |
#20
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Re: Waiting for video engine to launch. stuck progress bar
So sorry, but I did that...
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js_nyc 15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7 16G Memory PT 10.3.11/ 12.5.2 003 Rack OSX 10.8.5 ProToolsConsultant.com |
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