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#1
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License Pending Renewal?
My Pro Tools 12 subscription shows as renewed on the Avid website. (Credit Card was charged.)
However, my iLok license manager shows that it didn't renew. When I try to refresh this, I get an error message: "Renewals are pending for the following licenses." I see that other similar threads have had an alternate license issued. Can someone help? |
#2
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Re: License Pending Renewal?
I also need my license transferred to another Avid account as I needed to change my e-mail..
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#3
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Re: License Pending Renewal?
I would initiate a support request at iLok.com for this
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#4
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Re: License Pending Renewal?
Thanks for your response. I should have specified, I created a new account for Avid with a different email, and I need my license transferred to that account.
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#5
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Re: License Pending Renewal?
Welcome to the community.
Since you'll need to provide email addresses/etc., please start a case via the Contact Support link on the Contact Audio & Music Support page. If you have an active subscription you can also start a case via your Avid account (Access The Support Center > Equipment > Create A Case). Thanks.
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Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
ilok license pending? | Annuvian | Licensing & Accounts | 18 | 11-28-2016 04:00 PM |
"Renewal is pending for the following licenses" | taylor4814 | Licensing & Accounts | 4 | 09-06-2016 09:54 AM |
iLok "renewal is pending for the following licenses" | oticsound | Licensing & Accounts | 2 | 08-05-2016 02:43 PM |
iLok "renewal is pending for the following licenses" | somnar | Licensing & Accounts | 1 | 07-03-2016 08:07 AM |
ilok pending renewal | Luke Perry | Licensing & Accounts | 10 | 01-11-2016 08:28 PM |