broken HD Core Accel card and nearest Digidesign Technical Support Office

[Barry Johns]

Originally Posted by [email protected]

What resistor did you end up using? From my search I'm, looking at:
10k 1 % 1/8W 75 V
1608/0603

Or is the case code 2012/0805?

I have a couple of bad HD Pcie cards if it helps for parts.

[jdleyden]

Barry,

I'm looking for the resistor that goes in R35, just want to make sure I get the right one before I bring it in to my work and use their PCB soldering station.

[SoundVillageStudio]

Hello, when i launch Protools appears DAE error -1115 and my ProTools HD 8 can't start...
My system is HD 1, with 1 Core Card PCI-X and 96 I/O
Digitest doesn't recognize any pci cards

is the card?
Is the 96 I/O?
is the snake link?

Please help me, best regards

[Drew Mazurek]

Originally Posted by SoundVillageStudio

Hello, when i launch Protools appears DAE error -1115 and my ProTools HD 8 can't start...
My system is HD 1, with 1 Core Card PCI-X and 96 I/O
Digitest doesn't recognize any pci cards

is the card?
Is the 96 I/O?
is the snake link?

Please help me, best regards

Start by "exercising" everything. In other words, unplug everything, pull out the card, vacuum or blow out any dust etc, then put it all back together.

Sometimes reseating everything can knock loose dust or minor corrosion.

[JFreak]

Originally Posted by Drew Mazurek

Sometimes reseating everything can knock loose dust or minor corrosion.

Yes. And this should be done more often than only when something is not working. The box has pretty good AD conversion but audio has to come through those grey ribbon cables which are notorious for bad connectors.

(in a perfect world it would be soldered but as it makes servicing much slower there has to be some quick way to unplug it -- so there we are, have to reseat connectors every five years)

[SoundVillageStudio]

I've do all of those precious tips, and so i removed the card from slot, clean etc.
I have also changed the slot PCI, putting the card in another one...but nothing is changed. Digitest doesn't recognize anything.
How can i be sure that the problem is the card? Maybe the 96i/o or the slot PCI of my computer?
I wanna learn more about it....if someone know please tell me...
My best

[JFreak]

Originally Posted by SoundVillageStudio

How can i be sure that the problem is the card? Maybe the 96i/o or the slot PCI of my computer?

Remove all cards from the computer and use little alcohol-based cleaner to clean the PCIe connector (perhaps little alcohol-based beverage for you as well). Then re-seat the core card only. If it was a bad connection, it should now have been fixed. You can try for another slots as well, but I don't think that a slot suddenly breaks if the motherboard is otherwise functional.

If the digitest doesn't recognise 96 i/o and it powers up, you might have a faulty digilink cable.

[SoundVillageStudio]

Thank you for the time you spending to me, in my mac (hackintosh with OS 10.5.8) if i select: [finder>info about my mac>hardware>slot pci] it appears a message: no pci seems to be installed.
And...
I'll read better the guide, but i don't find any digi 96 test.
P.s. i remember you that is a Core Card PCI-X, not a PCIe.
Thanks

[JFreak]

PCI-X or PCIe it doesn't matter, the digitest must see it

[SoundVillageStudio]

Thanks, digitest doesn't recognize the core card...any other test to suggest me?