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  #21  
Old 08-31-2015, 10:33 AM
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Default Re: Download Now email fail

Quote:
Originally Posted by gemada View Post
I've received the email to download protools first and the link send me to a page for protools first activation in 4 steps. The first step tells me to go to my Avid master account but when i login there's no link to download protools first.
Can you help me?
Thanks
Hi gemada,
an Email is sent regarding your concern.

Best regards!
Tope
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  #22  
Old 08-31-2015, 10:33 AM
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Default Re: Download Now email fail

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Originally Posted by sabbth84 View Post
Me too.

Yesterday, I recieced email.

But,
DownloadLink is not working.

Hi sabbth84,
an Email is sent regarding your concern.

Best regards!
Tope
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  #23  
Old 08-31-2015, 10:34 AM
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Default Re: Download Now email fail

Quote:
Originally Posted by whtrabit View Post
Yup here too......
Hi whtrabit,
an Email is sent regarding your concern.

Best regards!
Tope
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  #24  
Old 08-31-2015, 10:35 AM
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Default Re: Download Now email fail

Quote:
Originally Posted by byeric View Post
same here ..
blocked on step 3
???
Hi byeric,
an Email is sent regarding your concern.

Best regards!
Tope
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  #25  
Old 08-31-2015, 10:36 AM
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Default Re: Download Now email fail

Quote:
Originally Posted by plongi View Post
..and same here....
Hi plongi,
an Email is sent regarding your concern.

Best regards!
Tope
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  #26  
Old 08-31-2015, 10:37 AM
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Default Re: Download Now email fail

hi Piers Gibbon,

an Email has been sent regarding your concern.

Best regards,
Tope

Quote:
Originally Posted by Piers Gibbon View Post
yes, same problem for me...stuck on Step Three...have tried in Safari and Firefox and just get a spinning wheel in the top right corner
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  #27  
Old 08-31-2015, 11:31 AM
tritonkorg tritonkorg is offline
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Default Re: Download Now email fail

Me too! Can't get the download link from the e-mail that was sent to me.
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  #28  
Old 08-31-2015, 12:48 PM
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Default Re: Download Now email fail

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Originally Posted by tritonkorg View Post
Me too! Can't get the download link from the e-mail that was sent to me.
Hi tritonkorg,
already sent you an Email regarding your concern.

Best regards,
Tope
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  #29  
Old 08-31-2015, 12:56 PM
Piers Gibbon Piers Gibbon is offline
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Default Re: Download Now email fail

Quote:
Originally Posted by Piers Gibbon View Post
yes, same problem for me...stuck on Step Three...have tried in Safari and Firefox and just get a spinning wheel in the top right corner

thanks for the email Digi but yes this is still what happens - spinning red wheel in the top right of a (java? or something) window that covers the whole central section of the page
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VOICEOVER - Avalon 737sp/Focusrite Saffire Pro 40/Neumann + Rode inside an Esmono voiceover studio (+ Source Connect, Prima LT, Sonifex TBU, Sonnox plugins)

Record: MBP 13 inch mid 2012, 2.9 ghz i7 8gig ram, PT 11, GDrive Professional Ext Hard Drive

Backup:15 inch early 2008 MBP, OSX 10.10.2

(+Windows 7 PC running Audio TX isdn and tbu codec)

Edit: PT Express 10.3.4 on 13-inch, Late 2010 MacBook Air, OS X 10.10.4
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  #30  
Old 08-31-2015, 01:23 PM
Piers Gibbon Piers Gibbon is offline
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Default Re: Download Now email fail

by using a brand new download of a new browser - chrome - I get one step further, then I input my correct ilok password and it takes me back to the same screen asking for the same thing

It's a loop, it's stuck and something is broken!

I will keep an eye on this thread....but I have wasted enough time on this loop for now
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www.piersgibbon.com

www.soundcloud.com/piersgibbon

VOICEOVER - Avalon 737sp/Focusrite Saffire Pro 40/Neumann + Rode inside an Esmono voiceover studio (+ Source Connect, Prima LT, Sonifex TBU, Sonnox plugins)

Record: MBP 13 inch mid 2012, 2.9 ghz i7 8gig ram, PT 11, GDrive Professional Ext Hard Drive

Backup:15 inch early 2008 MBP, OSX 10.10.2

(+Windows 7 PC running Audio TX isdn and tbu codec)

Edit: PT Express 10.3.4 on 13-inch, Late 2010 MacBook Air, OS X 10.10.4
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