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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
07-14-2011, 04:45 AM
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PT9 Crossgrade from MP 8.0.3
So I'm trying to activate protools 9 crossgrade from M-Powered and I keep getting this message:
"There are no qualifying upgrade products on this iLok account. Please try another iLok account" I have had an avid account since the 001 days, Recently I registered my Fast Track but it doesn't show up on my avid account. Ilok account registration succesful (brand new ilok) PLEASE HELP ME!!! -sleepless in Tahoe 
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#2
07-14-2011, 06:15 AM
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Re: PT9 Crossgrade from MP 8.0.3
Have you registered and activated your Xgrade with Avid? You have to do that to have them deposit a license in your Ilok account.
__________________
"If the grass looks greener on the other side of the fence, well, it is likely due to the amount of manure being spread on that side of the fence." Cowboy Bob Squaw Creek Road Studio Pro Tools Ultimate (2024.3.1)| Pro Tools Carbon | Sibelius Ultimate (2024.3.1) | M2 Max Mac Studio w/64GB RAM | 1TB SSD | Mac OS 14.4.1| (Main Rig) | 3.6GHz 8-core 9th-generation Intel Core i9 processor iMac w/40GB RAM | 1TB SSD | macOS Ventura 13.3.1 | Avid Eleven Rack ERXP | Focusrite Clarett 8Pre X |
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#3
07-14-2011, 11:34 AM
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Re: PT9 Crossgrade from MP 8.0.3
Any ideas on how to do that? My apologies for not being as specific as I could have. The said error message pops up on Avids "Activate & Download Your Product" Screen. My Ilok is definitely registered now, I can log in and see it right there in front of me. Is there maybe a way to register the Fast Track with Ilok? That seems a little redundant to me, since you don't actually have to have an Ilok for the running of Fast Track, Pro Tools won't start without it.
 
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#4
07-14-2011, 01:02 PM
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Re: PT9 Crossgrade from MP 8.0.3
Look at this link. I doesn't matter if you did not buy it from Sweetwater...the procedure is the same.
You have to have an AVID account (register with Avid) and you ACTIVATE the software in order to get the license deposited on you ILOK account. http://www.sweetwater.com/sweetcare/...ivation_v2.pdf Hope this helps ya.
__________________
"If the grass looks greener on the other side of the fence, well, it is likely due to the amount of manure being spread on that side of the fence." Cowboy Bob Squaw Creek Road Studio Pro Tools Ultimate (2024.3.1)| Pro Tools Carbon | Sibelius Ultimate (2024.3.1) | M2 Max Mac Studio w/64GB RAM | 1TB SSD | Mac OS 14.4.1| (Main Rig) | 3.6GHz 8-core 9th-generation Intel Core i9 processor iMac w/40GB RAM | 1TB SSD | macOS Ventura 13.3.1 | Avid Eleven Rack ERXP | Focusrite Clarett 8Pre X |
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#6
07-14-2011, 03:26 PM
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Re: PT9 Crossgrade from MP 8.0.3
The Fast Track interface Comes with M-Powered Essential 8, Not M-Powered 8.
No software key or registration comes with the Fast Track. A $149.95 Upgrade to full M-Powered 8 (which requires an ILok) is required Before the Crossgrade to Pro Tools 9 can be completed. I don't know if I'm an idiot or just miss informed.
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