dead faders during sessions

[seehear]

Hi Folks

I have been experiencing the occasional dead faders during session .. the only way to fix it is to power cycle the offending 8 pack .. then generally it returns back to where it should be in the session... although I can still control the channel on the mix screen with the mouse.. it becomes a little frustrating for outside clients who aren't too familiar with the Pro Control.

Is this a common problem ? We have just upgraded to 5.1 ... new firmware, etc, ..it hasn't seemed to fix the problem. This also occasionally happens when you grab a fader during an automation move .. it then becomes unresponsive.


Any Ideas

With Thanks

SeeHear

[DigiTechSupt]

-If you haven't already done so, the faders might need to be recalibrated. Enter the Utility mode, press Test, Fader, then Recal.

Brent