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Old 06-08-2018, 07:04 AM
estokes1958's Avatar
estokes1958 estokes1958 is offline
Join Date: Jan 2016
Location: Charlotte, NC, USA
Posts: 32
Default "problem downloading" message

Running 12.8.3 on two Windows computers. Uploaded project to the cloud on computer "A". Downloads work fine on computer "A" . No problem.

However, cannot download to computer "B". Get "There was a problem downloading..." message with no additional details. Every time.

Is there a fix or workaround?

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Old 06-11-2018, 05:35 AM
junkgear's Avatar
junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,157
Default Re: "problem downloading" message

Can you upload projects from computer B?
If so, can you download the project from computer B on computer A?
Is computer B signed into an Avid Account?
Are both computers using the same account or are they separate accounts?
Will K

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