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#11
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Re: Hybrid Engine/ DSP Mode latency issue
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I had a new one the other day. While tracking players live...playback through the speakers was fine. In there headphones things were delayed and all over the place. I had to restart the session and then it worked as expected.
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Hackintosh 3.6 GHz 8 Core Intel Core i9 - 12.6.4 Monterey -32 gigs Ram - Carbon - Protools 2024.3 Ultimate |
#12
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Re: Hybrid Engine/ DSP Mode latency issue
Totally fair comment.
We actively track the number of cases associated with bugs. Bugs with higher cases counts tend to get prioritized higher. I can champion for this to be fixed internally, and have been, but there are always bugs to be fixed and it is always helpful to have your voices formalized and counted in a case. m
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Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#13
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Hybrid Engine/ DSP Mode latency issue
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Ok thanks for giving some insight. Obviously it’s a very corporate way of looking at a problem in a business... squeaky wheel gets the grease. Maybe you could stress to them the severity of this...it’s not like most bugs that are a slight inconvenience. It really makes you look bad in front of clients when their performance plays back in a different way than they laid it down. . I’ve never had an issue that made me want to stop using an avid product in my over 20 years of TDM/HDX systems. I’ve seen a couple people get rid of their Carbon over this. I’ll do the same if it’s not sorted sooner than later. Not that I want to but this negative is starting to out weigh the positive of the product for me. I’ll submit a support ticket to help roll things along. Sent from my iPhone using Tapatalk
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Hackintosh 3.6 GHz 8 Core Intel Core i9 - 12.6.4 Monterey -32 gigs Ram - Carbon - Protools 2024.3 Ultimate |
#14
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Re: Hybrid Engine/ DSP Mode latency issue
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#15
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Re: Hybrid Engine/ DSP Mode latency issue
I experience this issue also. It's sort of the core of what this system is suppose to do. Not a really pro tool...
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#16
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Re: Hybrid Engine/ DSP Mode latency issue
Workaround: De-activating and Re-activating the track puts it back in sync.
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#17
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Re: Hybrid Engine/ DSP Mode latency issue
Same issue here. Using Pro Tools Ultimate 2022.7.
Recording drums with 10 enabled DSP track, all goes well. When deselecting the DSP mode, the drums are completely out of sync with the rest of the track (weird delay is being introduced, so it's not just the 10 tracks out of sync with the rest of the song). Anyone has the correct procedure to open a case at Avid? Thanks! |
#18
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Re: Hybrid Engine/ DSP Mode latency issue
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MacBookPro M1Max 16" 10/32 64GB 2TB, Ventura 13.6.6, Pro Tools 2023.12.1, Carbon. |
#19
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Re: Hybrid Engine/ DSP Mode latency issue
It's worth raising tickets with Avid. They fixed a specific problem I reported with Carbon, just for me!
Dominic
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MacBookPro M1Max 16" 10/32 64GB 2TB, Ventura 13.6.6, Pro Tools 2023.12.1, Carbon. |
#20
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Re: Hybrid Engine/ DSP Mode latency issue
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Nice to hear others have better experiences though. |
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