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#1
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fighting faders
Hi,
I'm currently having a lot of problems with fighting faders. I have a 24 ch D-Command, PT 7.4.2, latest D-Command firmware. The problem seems erratic and intermittent. One day faders 8, and 15 stick and won't register finger contact, the next day I'm having problems with different faders. Yesterday I had a problem where the fader would acknowledge my touch but would not remain down when I pulled it down. It would pull down and then pull up just a little when I released it. Re-calibrating the faders did not work so I had to power cycle the D-Command in the middle of a session with the client watching. I have called Digi tech support and they suggested swapping the fader pak which would have cost a fortune to ship and I suggested that they send me the "cleaning kit" i had read about on DUC. What arrived was essentially qtips and alcohol. I am in an old church and the D-Command rests uncovered overnight so I imagine dust is an issue. I also have all my equipment running on balanced technical power and I have read here on the DUC that grounding may sometimes be an issue with the fighting faders so I will connect the D-Command to conventional power today and see what happens. I never had this problem with my ProControl. Never ever. I'm assuming I need to pull the whole bank of faders to clean then with the "cleaning kit"? Anyone have any helpful ideas?
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Will Russell Electric Wilburland Studio https://linktr.ee/wilburland M1MAX Mac Studio OS 14.4.1, PT2024.3, HDX, S1/Dock M1 PRO MacBook Pro OS 14.4.1, PT2024.3, BabyFacePro FS |
#2
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Re: fighting faders
I admit this is a stretch but, check that you have a solid ground connection on the AC lines. Maybe do an experiment by wearing a wrist ground strap attached to ground or grounded to the controller?
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#3
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Re: fighting faders
Hi Will
Try recalabrating faders and then letting them cycle for up to 10 min... it seems to help... I have the same problem and it's not ground... Digi has not been real helpful with this issue... I also noticed that some faders improve if i remove the fader caps.... cheers SP
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scottpetitoproductionshttp://scottpetitoproductions.com |
#4
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Re: fighting faders
Hi Scott,
Thanks for the reply. I agree that it is not the ground. I too have found that re-calibrating and cycling them helps, as does removing and replacing the fader caps. All in all it's kinda pathetic for a pricey piece of gear... My ProControl faders were awesome and never had this problem. Ever.
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Will Russell Electric Wilburland Studio https://linktr.ee/wilburland M1MAX Mac Studio OS 14.4.1, PT2024.3, HDX, S1/Dock M1 PRO MacBook Pro OS 14.4.1, PT2024.3, BabyFacePro FS |
#5
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Re: fighting faders
Hi Guys
We had a similar problem, and found that by putting a filter in the mains(AC) supply it really improved things. It turned out we had a lot of RF noise on the AC becuase the Air Con unit on the roof hadn't been earthed properly!!!!!! Since the earth went in its been fine still leave the filter in though. Regards Tony |
#6
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Re: fighting faders
Quote:
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... "Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911 Thank you, Craig |
#7
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Re: fighting faders
Just a line filter.
Tony |
#8
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Re: fighting faders
Hi
I know this is an ongoing issue and it has been for us with our unit but after I had tried endless fader cycle runs and cleaning with compressed air (with some but not total success) a colleague had the idea of rocking the fader caps gently from side to side (not back and forth). To my great surprise this has vastly improved things and although the odd fader drops out this "waggling" has provided a viable (and free) fix. I think some people may have more serious issues with their faders but in our case it has sorted out a long term problem (around 8 faders on a 24 fader unit fighting, but not always the same ones). Insultingly simple but try it. It might just work... |
#9
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Re: fighting faders
I had a dust cover made with little velcro tabs, and I lay this cloth over the D-Command including the meter bridge every night when I am done. This helps keep the faders clean.
:)
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Michael McDonough, M.P.S.E. Michael McDonough Sound Design |
#10
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Re: fighting faders
FWIW- I had this problem (I started this thread) and Digi tech support provided a solution that fixed the problem for good. I have not had a single problem since then. Call them.
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Will Russell Electric Wilburland Studio https://linktr.ee/wilburland M1MAX Mac Studio OS 14.4.1, PT2024.3, HDX, S1/Dock M1 PRO MacBook Pro OS 14.4.1, PT2024.3, BabyFacePro FS |
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