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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
04-10-2018, 12:33 PM
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Charged twice - cannot change the order QTY in the marketplace
Payment is done twice - only 1 Purchase order - no support -no refund
What to do? No trust to buy more form the marketplace... It is 2 times sold to me... I cannot change the order QTY in the marketplace. The support is very slow. I wait for days to receive only more questions no answers. Still not have the QTY adjusted and refund for 1 order... I DID ORDER ONLY 1 - got confirmed that there is only 1 PO. WHY DID THEY sell met 2.... |
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#2
04-10-2018, 12:49 PM
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Re: Charged twice - cannot change the order QTY in the marketplace
Apologies for the trouble.This is being handled through the support case you already started.
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