Distorted playback

[skwad]

Hi everyone. Thanks for advice in advance. I Installed PT 9 today with the updates and driver updates. I have a 002 rack and playing sessions results in a very digitized distorted playback that seems to be slowing down and speeding up.

Here are my pc specs

Windows 7 home premium 64 bit

Intel i7 [email protected]

8 gig of ram

two samsung HD103SJ ATA drives

[skwad]

I've just tried running a session with my mbox 2 and all seems fine. could a dodgy firewire cable or connection be the problem?

[skwad]

BUMP

Even playing a track on media player via the outputs of my 002 resulted in the same problem. As this happened i double checked my 002 on an older PC of mine and it worked fine. Also tried the legacy firewire driver and PT9 wont even play a track using that driver. getting really stuck now.

heres my sandra report

SiSoftware Sandra
Computer
Model : Asus V-P7H55E
Workgroup : WORKGROUP
Host Name : user-PC
User : user
Processor
Model : Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz
Speed : 3GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 16 threads sharing
Computer
Mainboard : Asus V-P7H55E
BIOS : AMI 0504 07/16/2010
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR3
Chipset
Model : ASUS Core (Clarksfield/Lynnfield) DMI
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Chipset
Model : Intel Core Desktop (Lynnfield) UnCore
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 8GB DIMM DDR3
Channels : 2
Memory Bus Speed : 2x 665MHz (1.33GHz)
Memory Module(s)
Memory Module : Corsair CM3X2G1600C9B6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CM3X2G1600C9B6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CM3X2G1600C9B6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CM3X2G1600C9B6 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Video System
Video Adapter : NVIDIA GeForce 210 (16 SM4.1 1.4GHz, 512MB DDR2 128-bit, PCIe 2.00 x16)
Graphics Processor
OpenCL Processor : NVIDIA GeForce 210 (16SP 2C 1.4GHz, 512MB DDR2 128-bit)
Compute Shader Processor : NVIDIA GeForce 210 (16SP 1.4GHz, 512MB DDR2 128-bit)
CUDA Processor : NVIDIA GeForce 210 (16SP 2C 1.4GHz, 512MB DDR2 128-bit)
Storage Devices
SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (C:)
SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache) : 932GB (E:)
Optiarc DVD RW AD-7260S (SATA150, DVD+-RW, CD-RW, 2MB Cache) : 64MB (D:)
Logical Storage Devices
System Reserved : 100MB (NTFS)
New Volume (E:) : 931GB (NTFS) @ SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Hard Disk (C:) : 931GB (NTFS) @ SAMSUNG HD103SJ (1TB, SATA300, 3.5", 7200rpm, 32MB Cache)
Audio CD (D:) : 0bytes (CDFS) @ Optiarc DVD RW AD-7260S (SATA150, DVD+-RW, CD-RW, 2MB Cache)
Peripherals
LPC Hub Controller 1 : ASUS H55 LPC Interface Controller
LPC Legacy Controller 1 : T0 B0-73
Audio Device : ASUS P55/PM55/3400 High Definition Audio
Audio Codec : Realtek Semi High Definition Audio
Audio Device : CardExpert Tech High Definition Audio Controller
Audio Codec : nVidia 000Bh
Audio Codec : nVidia 000Bh
Audio Codec : nVidia 000Bh
Disk Controller : ASUS P55/PM55/3400 4 port SATA IDE Controller
Disk Controller : ASUS P55/PM55/3400 2 port SATA IDE Controller
USB Controller 1 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
USB Controller 2 : ASUS P55/PM55/3400 USB2 Enhanced Host Controller
FireWire/1394 Controller 1 : ASUS IEEE 1394 Host Controller
SMBus/i2c Controller 1 : Intel ICH SMBus
Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Network Services
Network Adapter : Realtek PCIe GBE Family Controller
Wireless Adapter 1 : Belkin Surf & Share Wireless USB Adapter (802.11g (ERP), TKIP, 54Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64
Windows Experience Index
Current System : 4.7

[skwad]

Now I've used the mbox for say 10 minutes on a session the slowing down/digitized distorion is happening. The only difference being that the when I use the 002 it happens straight away. I'm guessing its not a firewire problem then

[skwad]

*Bump*

[Russell Smith]

Hi,

Number 1 issue that jumps out at me is your wireless USB. Remove it and uninstall its drivers and try again then. It may seem drastic but the drivers will have to go just to be sure - make sure you re boot after you have un installed those drivers :)

Report back and we will move onto the next thing ( But I bet you it fixes it )

[skwad]

Hi Russell thanks for the advice. It didnt work unfortunately. Any other ideas?

[Russell Smith]

Ok, Here are a few more :)

1) What is 'card expert HD audio driver' and remove it and re boot try with Mbox. By the way , is this Mbox 2 or above ? Mbox 1 is no longer supported.

2) What sample rate are trying to use ? Increase to 1024 samples and see if this goes 'away'.

Alright , let me know how you go. If this does not help , be prepared for a 'geek alert'. We might have to dig a little deeper :)