help needed getting Mbox to work

[motoboy145]

I have 6.2.3 pro tools and panther 10.3.3. No sound whatsoever from my mics. I don't really understand how a company can put out a product like the Mbox and offer such a worthless instruction manual. If I hit the record button, after I get a new track established(I think that is correct to getting started) I get a little box telling me I do not have the mbox connected via usb and then Protools proceeds to crash everytime. In system preferences under "sound" I get the inputs for the m-box both on input and output, but everytime I try and use protools it comes back with errors messages about the usb not being connected. The mbox looks so cool, too bad it doesn't work as cool. I would love any help at this point because I am lost as I can get with this thing. I totally new to protools so take that into consideration. Thanks Jody

[Super Seven]

Well...before anyone can help, you will need to provide more info. What are your systems specs. What kind of mics, external hard drive? Other USB devices? etc.

[MoreMeintheMonitors]

Also, the Reference manual is under the Pro Tools menu within Pro Tools.

[motoboy145]

iMac is a flat screen 800mhz with 512 ram with 160 Gb external firewire(but not on). No other usb stuff, just the Mbox and the keyboard. I don't know the name of the mic's, they are hand built custom made from my friends studio. I can't get Garageband audio/midi preferences to see the Mbox either. But the system preferences has it listed as an input and output. thanks for the help.

[linpaws]

try the audio/midi setup program.
applications>utilities.