seeking Windows/Pro Tools installation expert

[wildplum]

I need help. I am looking for someone in the San Francisco area who is expert with Windows 7 and Pro Tools 9 installations (and hopefully not too expensive).

I am trying to do a clean install on a HP laptop and I am stumped. I have legitimate copies of Windows 7 and Pro Tools 9. I install Windows and my RME UFX drivers and everything is fine. Then I add Pro Tools and the machine takes 15 to 20 minutes to boot. And then Pro Tools doesn’t work (except sometimes it does). Funny thing is, if I force the machine off (by holding power button down) and then power up, the machine comes up quickly. However, powering down again and re-booting and the machine goes back to long boots and Pro Tools not working.

I have spent hours on this, fooling around with msconfig and stuff, and I have gotten nowhere. (I should mention that I have better than average computer skills and I am a long time Pro Tools HD user -over 15 years- but this is not 9HD, just 9 and it’s on a laptop and.) Time to throw in the towel and call an expert.

Any recommendations??

[chrisdee]

Hi,

Have you checked compablity pages for PT9.
http://avid.force.com/pkb/articles/e...ility/en380535

Also have you gone through the optimizations?
http://avid.force.com/pkb/articles/e...oting/en367983

[albee1952]

After being sure the computer is compatible, you also need to use the Run as Admin option for any software you install on Windows 7(especially Pro Tools)