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  #1  
Old 04-04-2014, 09:25 AM
bgervais bgervais is offline
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Join Date: Apr 2014
Location: Toronto, Canada
Posts: 1
Default EUCON network services could not be started...

Hi everyone, hoping for a bit of help with EUCON. It has been working fine (for weeks now), and to my knowledge nothing has changed significantly with my configuration, but yesterday it started showing this message... immediately on startup it presents this Dialog:
EUCON network services could not be started
"There was a problem with the current network configuration that could not be resolved. Please check your network settings and connections and try again. If that doesn't work, please quit and then restart your computer."

Then there are buttons for "try again" and "quit"
I've tried trying again, I've double checked network settings. I've rebooted, installed os security updates, and installed the new 3.1.2 version (I was on 3.1.0 previously) This happens whether my MC Color is attached or not, and other devices and network communication work fine. I've tried disabling and enabling the automatic startup in the preferences pane, and I've uninstalled, rebooted, and reinstalled EUCON a few times now.

I've running OSX 10.8.5, on a mid 2010 mac pro, 32 gigs of ram, 12 cores. You can get my system report here: https://drive.google.com/file/d/0B-a...it?usp=sharing

When I choose "try again" from the dialog it then crashes, I've included the first bit of the crash report below.

Thanks for any help you may be able to give with this!
-ben

Code:
Process:         EuControl [832]
Path:            /Applications/Euphonix/EuControl.app/Contents/MacOS/EuControl
Identifier:      com.Euphonix.EuControl
Version:         3.1.2 (8118544)
Code Type:       X86 (Native)
Parent Process:  launchd [280]
User ID:         501

Date/Time:       2014-04-04 11:47:12.355 -0400
OS Version:      Mac OS X 10.8.5 (12F45)
Report Version:  10

Interval Since Last Report:          48446 sec
Crashes Since Last Report:           11
Per-App Interval Since Last Report:  864 sec
Per-App Crashes Since Last Report:   8
Anonymous UUID:                      FB969C3C-0BDB-C818-BB68-8CCBE78F5A5A

Crashed Thread:  7

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[MyStatusItemView(0x7cb6f8b0) lockFocus] failed with window=0x7cb6e400, windowNumber=-1, [self isHiddenOrHasHiddenAncestor]=0'

Application Specific Backtrace 1:
0   CoreFoundation                      0x90beee8b __raiseError + 219
1   libobjc.A.dylib                     0x9662f52e objc_exception_throw + 230
2   CoreFoundation                      0x90b4e698 +[NSException raise:format:arguments:] + 136
3   Foundation                          0x967ef314 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4   AppKit                              0x94f8a1df -[NSView lockFocus] + 257
5   EuControl                           0x000847c4 -[AppController startupTimerUpdate:] + 139
6   Foundation                          0x9685b974 __NSFireTimer + 117
7   CoreFoundation                      0x90b06406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
8   CoreFoundation                      0x90b05da5 __CFRunLoopDoTimer + 709
9   CoreFoundation                      0x90aeabb2 __CFRunLoopRun + 1842
10  CoreFoundation                      0x90aea01a CFRunLoopRunSpecific + 378
11  CoreFoundation                      0x90ae9e8b CFRunLoopRunInMode + 123
12  Foundation                          0x96885b76 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
13  EuControl                           0x00084bc8 -[AppController startStartupTimer:] + 307
14  Foundation                          0x96880408 -[NSThread main] + 45
15  Foundation                          0x9688038b __NSThread__main__ + 1396
16  libsystem_c.dylib                   0x943915b7 _pthread_start + 344
17  libsystem_c.dylib                   0x9437bdce thread_start + 34
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  #2  
Old 10-06-2014, 07:20 AM
Audioartist Audioartist is offline
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Join Date: Nov 2009
Location: Stockholm
Posts: 342
Default Re: EUCON network services could not be started...

I have the same problem now with eucon 3.2.
Did you find a fix?


Quote:
Originally Posted by bgervais View Post
Hi everyone, hoping for a bit of help with EUCON. It has been working fine (for weeks now), and to my knowledge nothing has changed significantly with my configuration, but yesterday it started showing this message... immediately on startup it presents this Dialog:


EUCON network services could not be started

"There was a problem with the current network configuration that could not be resolved. Please check your network settings and connections and try again. If that doesn't work, please quit and then restart your computer."



Then there are buttons for "try again" and "quit"


I've tried trying again, I've double checked network settings. I've rebooted, installed os security updates, and installed the new 3.1.2 version (I was on 3.1.0 previously) This happens whether my MC Color is attached or not, and other devices and network communication work fine. I've tried disabling and enabling the automatic startup in the preferences pane, and I've uninstalled, rebooted, and reinstalled EUCON a few times now.



I've running OSX 10.8.5, on a mid 2010 mac pro, 32 gigs of ram, 12 cores. You can get my system report here: https://drive.google.com/file/d/0B-a...it?usp=sharing



When I choose "try again" from the dialog it then crashes, I've included the first bit of the crash report below.



Thanks for any help you may be able to give with this!

-ben



Code:
Process:         EuControl [832]

Path:            /Applications/Euphonix/EuControl.app/Contents/MacOS/EuControl

Identifier:      com.Euphonix.EuControl

Version:         3.1.2 (8118544)

Code Type:       X86 (Native)

Parent Process:  launchd [280]

User ID:         501



Date/Time:       2014-04-04 11:47:12.355 -0400

OS Version:      Mac OS X 10.8.5 (12F45)

Report Version:  10



Interval Since Last Report:          48446 sec

Crashes Since Last Report:           11

Per-App Interval Since Last Report:  864 sec

Per-App Crashes Since Last Report:   8

Anonymous UUID:                      FB969C3C-0BDB-C818-BB68-8CCBE78F5A5A



Crashed Thread:  7



Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000



Application Specific Information:

*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: '-[MyStatusItemView(0x7cb6f8b0) lockFocus] failed with window=0x7cb6e400, windowNumber=-1, [self isHiddenOrHasHiddenAncestor]=0'



Application Specific Backtrace 1:

0   CoreFoundation                      0x90beee8b __raiseError + 219

1   libobjc.A.dylib                     0x9662f52e objc_exception_throw + 230

2   CoreFoundation                      0x90b4e698 +[NSException raise:format:arguments:] + 136

3   Foundation                          0x967ef314 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116

4   AppKit                              0x94f8a1df -[NSView lockFocus] + 257

5   EuControl                           0x000847c4 -[AppController startupTimerUpdate:] + 139

6   Foundation                          0x9685b974 __NSFireTimer + 117

7   CoreFoundation                      0x90b06406 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

8   CoreFoundation                      0x90b05da5 __CFRunLoopDoTimer + 709

9   CoreFoundation                      0x90aeabb2 __CFRunLoopRun + 1842

10  CoreFoundation                      0x90aea01a CFRunLoopRunSpecific + 378

11  CoreFoundation                      0x90ae9e8b CFRunLoopRunInMode + 123

12  Foundation                          0x96885b76 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278

13  EuControl                           0x00084bc8 -[AppController startStartupTimer:] + 307

14  Foundation                          0x96880408 -[NSThread main] + 45

15  Foundation                          0x9688038b __NSThread__main__ + 1396

16  libsystem_c.dylib                   0x943915b7 _pthread_start + 344

17  libsystem_c.dylib                   0x9437bdce thread_start + 34
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  #3  
Old 11-06-2014, 08:52 AM
Kyle Splittgerber's Avatar
Kyle Splittgerber Kyle Splittgerber is offline
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Join Date: Nov 2013
Location: CA
Posts: 313
Default Re: EUCON network services could not be started...

Hey Guys,

unkewl was experiencing this same issue and was able to get EuControl to launch by changing permissions on the EUCON lib folder. See page 3 of that thread here: http://duc.avid.com/showthread.php?t=359062&page=3
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