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  #1  
Old 04-09-2021, 01:16 AM
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metalindian metalindian is offline
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Default Avid Link doesn't work

Hi all,
since a few weeks, since Avid released 2021.3, my "Avid Link" application doesn't work. I try to login but I get the error:

"Login Failed. Please check your username and password, then try again. Error #401".

If I enter an incorrect password consciously I get the Error:
"Login Failed. Please check your username and password, then try again. Error #400", so this means that the application recognizes my password.

Username and password are correct, if I try to Login via Avid website, I Login with no problems.

My Big Sur Installation was clean. I wiped out my hard disk, and then I reinstall Big Sur and then Pro Tools 2021.3.

Any advice?
Thanks in advance
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  #2  
Old 04-09-2021, 04:36 AM
musicman691 musicman691 is offline
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Default Re: Avid Link doesn't work

Most people uninstall Avid Link because it doesn't work right - suggest you do the same.
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  #3  
Old 04-09-2021, 10:41 AM
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EdgarRothermich EdgarRothermich is offline
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by musicman691 View Post
Most people uninstall Avid Link because it doesn't work right - suggest you do the same.
Great Advice.
Quit it, remove it, uninstall it. Think of all the time you can save dealing with Avid Link and, instead, be creative and make/produce music.
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  #4  
Old 04-09-2021, 11:47 AM
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arche3 arche3 is offline
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Default Re: Avid Link doesn't work

I'm not even sure what it does.

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  #5  
Old 04-09-2021, 12:02 PM
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EdgarRothermich EdgarRothermich is offline
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by arche3 View Post
I'm not even sure what it does.
Here is a screenshot of the diagram where I show how "brilliantly" Avid Link is integrated with the other commands in Pro Tools.

Sorry for the low-res image quality. It is reduced by the forum engine
Attached Images
File Type: jpg Avid Link.jpg (60.9 KB, 0 views)
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http://DingDingMusic.com/
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  #6  
Old 04-09-2021, 02:28 PM
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by metalindian View Post
...Any advice?
Thanks in advance
Greetings. I'm switching between 2 accounts here and both log in successfully. Have you tried Clear Cache Files in Preferences?
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  #7  
Old 04-09-2021, 03:51 PM
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metalindian metalindian is offline
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by jeffro View Post
Greetings. I'm switching between 2 accounts here and both log in successfully. Have you tried Clear Cache Files in Preferences?

Hi jeffro! Yes, I try to without success.
Further informations:

If I try to login From my Mac or Pc I get error 401.
If I try to login with Avid link App on my iPhone I login succesfully.


Inviato dal mio iPhone utilizzando Tapatalk
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  #8  
Old 04-09-2021, 06:23 PM
musicman691 musicman691 is offline
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by jeffro View Post
Greetings. I'm switching between 2 accounts here and both log in successfully. Have you tried Clear Cache Files in Preferences?
Never used Avid Link; if it runs through a browser maybe the op is behind a firewall or running script blockers?
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  #9  
Old 04-10-2021, 03:44 AM
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Default Avid Link doesn't work

[SOLVED]



I Uninstalled Avid Link 21.2.1 version, and then I reinstalled the 20.6.0 version and.... BOOM, I logged in without problem

Last edited by metalindian; 04-10-2021 at 04:35 AM.
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  #10  
Old 04-10-2021, 08:04 AM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: Avid Link doesn't work

Quote:
Originally Posted by metalindian View Post
[SOLVED]



I Uninstalled Avid Link 21.2.1 version, and then I reinstalled the 20.6.0 version and.... BOOM, I logged in without problem
You should have stopped after uninstalling. Avid Link is awful.
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