Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Virtual Instruments

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-17-2019, 04:26 AM
kw88keys kw88keys is offline
Member
 
Join Date: May 2010
Location: New York City
Posts: 63
Default SampleTank 4 oh well...

Well...that was a waste of 2 days and $199! 14 of the sound files would not load, and it would not find numerous instruments that supposedly HAD installed correctly. Plus it pushed the CPU usage to plus 80% (ST3 uses about 15%).
Back to ST3 and Miraslav 2 - working fine again.
Reply With Quote
  #2  
Old 04-18-2019, 10:39 AM
RyanIK's Avatar
RyanIK RyanIK is offline
IK Multimedia
 
Join Date: Apr 2018
Location: Sunrise, FL
Posts: 3
Default Re: SampleTank 4 oh well...

Hey kw88keys,

Sorry to hear of your troubles getting started with SampleTank 4. As this does sound like abnormal behavior, I would strongly suggest reaching out to the IK Multimedia support team or sending me a PM when you can. There should be no files which do not load in SampleTank 4. If you are having loading issues, we should be able to get you working with some trouble shooting.

https://www.ikmultimedia.com/contact-support/

If you are having issues with RAM at all, it sounds like you may be using an older version of SampleTank 4. Do note, with SampleTank 4 version 4.0.4 we have significant improvements to performance and the customization of performance. Make sure to grab this download from your User Area -> My Products section of your IK Multimedia account (https://www.ikmultimedia.com/userarea/my-products/). There is a sound content update with this version, so grab this from the SampleTank 4 'Sounds Downloads' section in My Products.

Version 4.0.4 also includes an updated Installation and Authorization guide with information we've seen help users get started. Be sure to check this out as well and let me know if you there is any info you cannot find.
Reply With Quote
  #3  
Old 04-22-2019, 07:23 PM
kw88keys kw88keys is offline
Member
 
Join Date: May 2010
Location: New York City
Posts: 63
Default Re: SampleTank 4 oh well...

Thank you very much for your reply. I did in fact download 4.0.4 but will be glad to give it another try. At this time, I will not be able to do this due to travel and other issues but will look into this as soon as possible. Thanks again for the quick response.

Quote:
Originally Posted by RyanIK View Post
Hey kw88keys,

Sorry to hear of your troubles getting started with SampleTank 4. As this does sound like abnormal behavior, I would strongly suggest reaching out to the IK Multimedia support team or sending me a PM when you can. There should be no files which do not load in SampleTank 4. If you are having loading issues, we should be able to get you working with some trouble shooting.

https://www.ikmultimedia.com/contact-support/

If you are having issues with RAM at all, it sounds like you may be using an older version of SampleTank 4. Do note, with SampleTank 4 version 4.0.4 we have significant improvements to performance and the customization of performance. Make sure to grab this download from your User Area -> My Products section of your IK Multimedia account (https://www.ikmultimedia.com/userarea/my-products/). There is a sound content update with this version, so grab this from the SampleTank 4 'Sounds Downloads' section in My Products.

Version 4.0.4 also includes an updated Installation and Authorization guide with information we've seen help users get started. Be sure to check this out as well and let me know if you there is any info you cannot find.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
SampleTank NRG sound library free with IKM’s free SampleTank Custom Shop unkJE Virtual Instruments 12 03-20-2017 08:06 AM
Sampletank 2XL or Sampletank 3 Free? Michael Zull AAX Plug-ins 17 01-24-2015 09:19 AM
Sampletank Free vs Sampletank LE hgen 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 04-10-2004 08:49 AM
Sampletank and LE gmcgmusic 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 17 10-16-2003 10:25 AM
SampleTank bug? j20056 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 8 12-30-2002 01:39 PM


All times are GMT -7. The time now is 08:13 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com