Dynamics III causes PTLE to unexpectedly quit

[whitecat]

I have a support request in to Digi for this, but maybe over the weekend someone else here can help:

Basically, Dynamics III has stopped working - anytime I try inserting any of the three plug-ins, PTLE quits. I've trashed DAE prefs and com.protools.plist or whatever it's called and I've tried repairing permissions. I don't remember what iteration of PTLE it last worked in for me - I haven't used it in a while, but I definitely have used it within the last few months since I got the Mbox 2 Pro.

I'm also having some permissions problems with some Roger Nichols plug-ins at the moment as well where I get an 'unknown error' when I try to use them on anything other than an aux track. Don't know if the problem is related or not, I have emails into RND about that, and although it can be temporarily fixed by uninstalling/reinstalling the problem always shows up again next time I relaunch PTLE (ie, it'll work for one session).

I'm on a Macbook Core Duo 2.0 with 2GB RAM, OSX 10.4.8. PTLE 7.3.1cs2, Mbox 2 Pro.

All ideas/suggestions welcome!

[mindnoise]

HI,

since I also have the RND plugs myself and the EQ/DynIII plugs are working great on my equal setup:
MB PTMP7.3.1. I could think of a problem with the installtion of PT itself.

Did you verify that you have the correct intel/UB version of the plugs?
the wrong version WILL cause problems.

perhaps try uninstalling/reinstalling PT via the PT installer.
be sure to check the Troubleshooting thread at the top of the forum.

so far regs

[whitecat]

All is UB, for sure. I've configured my system as suggested per the troubleshooting thread.

If I get time tomorrow though I'll try a PTLE reinstall and see what happens.

[whitecat]

OK - if I uninstall Pro Tools, are all my plug-ins wiped with it? How about plug-in presets?

[mindnoise]

HI

you can backup your plug-ins easily. There should be an Plug-in folder alias in the ProTools folder,
just click it and copy the files to another location.
or search for the RTAS folder via Finder. (it´s library> app support> digidesign> RTAS, I think)

I did not have to uninstall the new PT7, so I don´t know what else will be removed.

regs

[whitecat]

Ok, I've uninstalled and re-installed. In between I used Applejack to repair the disk/fix permissions etc, but nothing's fixed.

One thing that concerns me is that the Uninstall Pro Tools program doesn't actually seem to remove everything. A few subfolders are left, with some files. Should this concern me? I did select 'Clean uninstall' but the Digidesign -> Pro Tools folders were left, and at the very least I think there were folders for MidiIO, Controllers, and the DVToolkit2.bundle file was still there, and possibly some others...

[whitecat]

[mindnoise]

HI,

sorry, the next way of testing would be reinstalling the system but that is always such a drag.

You may perhaps try to download the DynIII plug-in seperately to make sure the installer
wasn´t faulty.
And make sure you have the latest iLok software if you still have trouble with the RND plugs.

regs

[whitecat]

Digi's responded now and we're trying to figure this out.

I did reinstall DynIII but it actually doesn't show up anymore in PT at all (since the reinstall) ... ??!!??

I'll see how this goes, but yes, a wipe/reinstall might be in order.

As I'm on a macbook I can at least now have an excuse to upgrade easily to a faster/bigger HD...