DAE 35 on Compact Audio

[Farmer Dave]

10.7.2
PT 10.0.1
2 x 2.66 GHz 6-Core Intel Xeon
16GB RAM

This is easy to replicate.

1) I have my "Disk Playback Cache size" set to 6GB.
2) Select a clip(s) and perform a "Compact Audio".
3) I'll get a DAE 35 error, until I QUIT & relaunch Pro Tools.

Things that DO NOT fix the error, that I thought might:
- Close & reopen the session - theoretically flushing the cache.
- Turning OFF "Disk Playback Cache", and then back on again - also flushing the cache.
- Opening a different session and then back to my original.

I'll continue to get DAE Error 35, until I quit & relaunch Pro Tools.

[Craig F]

try it with Disk Cache off
35 is low and low is usually computer hardware problems

[Shifted Music]

I get a dae error when compacting also. I can't remember if its 35 but it happens everytime i compact.

[Farmer Dave]

Originally Posted by Craig F

try it with Disk Cache off
35 is low and low is usually computer hardware problems

Yeah I'll try that next time.

I have to say though (knock wood) that this system has been rock solid since going 10.7.2 & PT 10.0.1. I've been working for days without crashes.

With the stability I've been having, and that I only get the 35 error under compact audio circumstances, it's very suspect that it's a bug and not hardware. It makes sense though with the new caching, especially since I don't see it flush following a compact.

[Farmer Dave]

Originally Posted by Farmer Dave

Yeah I'll try that next time.

I have to say though (knock wood) that this system has been rock solid since going 10.7.2 & PT 10.0.1. I've been working for days without crashes.

With the stability I've been having, and that I only get the 35 error under compact audio circumstances, it's very suspect that it's a bug and not hardware. It makes sense though with the new caching, especially since I don't see it flush following a compact.

I've only tried this a couple of times but it appears the 35 error can be avoided by turning the Disk Playback cache to Normal before compacting audio.

This certainly isn't a great way to work, but it's quicker than quitting & relaunching Pro Tools.

I had a post a couple of weeks ago about audio that is updated on disk but not in the cache. It seems there are multiple reasons we could use a cache refresher routine, say on selected files, without having to turn the cache off & back on again. In the case of compacted audio though, turning the cache off & back on again doesn't fix the DAE 35 error.

I love the cache, but there are things to be mindful of when using it for sure.

[Craig F]

sounds like this should be submitted as a bug

[Felix Rost]

I have the same problem, will see in the afternoon if switching to NORMAL buffer changes it.

[Felix Rost]

switching buffer to NORMAL helped.

hey AVID, did you put it to the bugbase?

[GS-DK]

I got DAE Error 22 - solved the problem same way as mentioned. It must be a bug.

[Felix Rost]

It seems to be fixed in 10.2
I did compact audio with disk cache on (6GB) and it worked without error.

THANKS AVID!