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Old 05-13-2018, 05:02 AM
Audioartist Audioartist is offline
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Default Problems with account password reset

How can enter my email adress when there is nowhere to enter it!
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Old 05-13-2018, 05:56 AM
musicman691 musicman691 is offline
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Default Re: Problems with account password reset

Is this for your avid.com account? The reason I ask is when I go to my Avid account at https://my.avid.com/account/orientation and click on the link to change my password I don't see a screen like you show. I get a screen that has a line for my current password and two lines to enter my new password.

In no particular order try this:
Try a different browser; also make sure you allow cookies for the site/page. Dump browser cache and try again.
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Old 05-13-2018, 10:34 AM
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jeam25 jeam25 is offline
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Default Re: Problems with account password reset

Hi did you resolve this ?

Looks like you are already logged in .
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Old 05-13-2018, 03:01 PM
musicman691 musicman691 is offline
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Default Re: Problems with account password reset

Quote:
Originally Posted by jeam25 View Post
Hi did you resolve this ?

Looks like you are already logged in .
The login the op is looking at changing and the DUC login are two separate things.
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