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#41
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Re: License Has Disappeared
You're not alone.
There have been lots of reports of PT licenses randomly disappearing and showing up again, with or without help from Avid. I had my 3rd in a few weeks just last night. This time, luckily it lasted for not longer than a few minutes. Something is seriously wrong. (I have iLok Cloud.) Please help, Pro tools stoped working! Installed 2020.11 and iLok license disappeared... Avid Link server down?
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#42
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Re: License Has Disappeared
Are you still having issues with you license?
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#43
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Re: License Has Disappeared
Yes, it's still not working.
PT 12.4 Windows 64 GB Clarett 4 Pre Mytek Stereo96 ADC
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"Modern manufactured music is like art they sell at a furniture store." http://www.weddingmusicproject.com/ http://www.weddingmusicproject.com/w...music-samples/ http://stevemillikan.com/ Last edited by Steve@ZooWest; 11-23-2020 at 05:54 AM. Reason: More info |
#44
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Re: License Has Disappeared
Looks like you started a case so will check this out and reply there...
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#45
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Re: License Has Disappeared
FYI Jeffro got me straightened out - thanks again Jeffro!
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"Modern manufactured music is like art they sell at a furniture store." http://www.weddingmusicproject.com/ http://www.weddingmusicproject.com/w...music-samples/ http://stevemillikan.com/ |
#46
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Re: License Has Disappeared
So your license is back and working?
Did you get any explanation of what had happened?
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#47
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Re: License Has Disappeared
No definitive reason given for the issue, but in my case, it appeared that possibly I had never activated my perpetual bundle license from 4 years ago. Not sure that had anything to do with it though.
Jeffro deposited a new Perpetual License to replace the one that was in my iLok account that wasn't allowing the surrender and transfer.
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"Modern manufactured music is like art they sell at a furniture store." http://www.weddingmusicproject.com/ http://www.weddingmusicproject.com/w...music-samples/ http://stevemillikan.com/ |
#48
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License Disappeared (Yet Another)
Hi Guys
I renewed my Pro Tools subscription 2 weeks ago, and activated on the AVID site on Nov 12. Downloaded the PT 2020.11 update the next day, and used the software with no issues for a week. This morning I attempted to open and a pop up window appeared with the following dialog: Quote:
I opened my iLok license manager, and lo and behold, it said my license had expired. Went to the iLok website, but that didn't offer me any solutions. This left me no option but to click the quit button...and watch the PT splash screen disappear. I'm stuck, and baffled at the same time.
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PT 2019.10 | Win 10 Pro V.1903 Intel NUC6i7KYK Skull Canyon Core i7-6770HQ @ 2560 MHz(x8) | 32GB DDR4 | Samsung Pro EVO M.2 SSD (x2) Apollo Twin Duo USB, UAD Satellite Quad USB www.screaminblues.com |
#49
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Re: License Disappeared
Having the exact same issue here. Pro Tools will not open as of this morning. I renewed my subscription on Nov 12, and downloaded and installed the 2020.11 update a day later. Everything was working without issues as of last week. I tried opening PT this morning and got a pop-up reading as follows:
Quote:
I opened a support ticket with Avid (case 04062800), no response as of this evening.
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PT 2019.10 | Win 10 Pro V.1903 Intel NUC6i7KYK Skull Canyon Core i7-6770HQ @ 2560 MHz(x8) | 32GB DDR4 | Samsung Pro EVO M.2 SSD (x2) Apollo Twin Duo USB, UAD Satellite Quad USB www.screaminblues.com |
#50
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Re: License Has Disappeared
Quote:
Updated from 2019.12 to 2020.11. Wouldn't launch with the missing activation window. Checked iLok Manager and everything looks OK. Updated ILM just in case but no change. Everything worked fine an hour before on 2019.12. PT Ultimate perpetual license with current support plan. Thanks in advance.
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~Will |
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