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#1
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Eucon connection reseting frequently
Eucon has started reseting it's connection to all devices (S3, Artist Transport, Eucontrol App) fairly regularly. The current layout on the S3 gets reset to all "Auto-assign", eucontrol app flashes and resets as does the transport. Computer, S3 and Transport are on a dedicated gigabit switch.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) Last edited by DigiTechSupt; 08-06-2020 at 08:41 AM. Reason: Moved thread from "Pro Tools 2020" forum. |
#2
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Re: Eucon connection reseting frequently
Hi Tim - hopefully someone will respond here, but you might try posting over on the "Pro Mixing - Avid S1, S3, Dock and Control" subforum instead. Jeff Komar and Eddie Jones from Avid are very active over there.
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http://www.richbreen.com ---------------------------------------- Mac Studio / Ventura, PT 2023.12.HDX, Avid HD I/Os and Metric Halo ULN8, 3xS1/Dock Also running a Mac Studio Ultra / Ventura / HDX / MTRX / S6 |
#3
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Eucon connection reseting frequently
Eucon has started reseting it's connection to all devices (S3, Artist Transport, Eucontrol App) fairly regularly. The current layout on the S3 gets reset to all "Auto-assign", eucontrol app flashes and resets as does the transport. Computer, S3 and Transport are on a dedicated gigabit switch.
__________________
Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#4
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Re: Eucon connection reseting frequently
Will do. Good idea Rich. Hope all is well with you.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#5
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Re: Eucon connection reseting frequently
Seem to have found the issue. It appears to have been the 2.4Ghz side of the WiFi router that the iPad running the control app was on. Switched to the 5Ghz side and all is well.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#6
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Re: Eucon connection reseting frequently
This just started happening to me today... very annoying... everything resets periodically... even when the rig is idle I saw everything reset.
Seems to coincide with an iOS update that my ipads just decided to do?(iOS 12.4.8?) anyone else getting this recently? Setup was rock solid since June until yesterday...
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IMDB |
#7
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Re: Eucon connection reseting frequently
Just a FYI
Eddie and the Eucon team frequent the forums with HW/SW as a whole so no need to post on another section to get seen. Multiple threads will get merged anyway so look for the most likely section related to the issue and await replies.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#8
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Re: Eucon connection reseting frequently
EuControl is quitting after a few minutes (not resetting). It was working fine until recently.
I uninstalled and re-installed EuControl, and the issue continues. MacBook Pro (16-inch, 2019) Processor: 2.3 GHz 8-Core Intel Core i9 Memory: 32 GB 2667 MHz DDR4 Mac OS: Catalina 10.15.5 (19F101) Pro Tools: 2020.5.0 EuControl: 20.6.1.3 |
#9
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Re: Eucon connection reseting frequently
As My issue (and resolution) can confirm: Many Eucon issues are network related. Try rebooting any routers/switches on your network. Check cabling. If you have Avid Control running on WiFi reset your Wifi. I ended up doing a firmware update on my Wifi router since other devices on my 2.4Ghz wireless were exhibiting issues too.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#10
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Re: Eucon connection reseting frequently
Hey
I will ask Eddie to jump on here as he is the best to ask about these problems and solutions if anyone still has a issue. Let me know and I will pass this along asap to Eucon team.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
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