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#1
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"Can't locate hardware" error
I have PT 9.0.6 and Mbox 3 running on Windows 9. Mbox control panel connects fine.
Pro Tools 9 appears to start loading (i.e. iLok OK), but once DAE loaded I get the dreaded "Can't locate hardware" error message. I have already uninstalled and reinstalled twice. This involves loading from original disc, and then applying 9.0.6 update. I had been using it on this HP EliteBook HP8540w for a few months. It did seem to work OK, although sometimes I had to make sure to plug it into the right USB slot. One other thing: Windows 7 never starts if the Mbox is plugged in when booting. Any ideas on how to troubleshoot this?
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HP EliteBook 8540w Windows 7 Service Pack 1 Pro Tools 9.0.6 MBox 3 (driver 1.0.22, firmware 1.0.8) Last edited by Dave Clarke; 02-15-2016 at 06:06 PM. Reason: Add signature |
#2
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Re: "Can't locate hardware" error
I uninstalled iLok and PT completely, then reinstalled up to 9.05.
Things were even worse - now PT would exit silently after a few seconds without even an error message. I decided to try 9.06 update. I also cleaned up the start up and services (I have a separate user for ProTools with Admin privileges with optimized configuration per PT recommendations). I found what appeared to be a duplicate but identical entries in the registry for Avid MME. So I disabled one of these. And now it works!
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HP EliteBook 8540w Windows 7 Service Pack 1 Pro Tools 9.0.6 MBox 3 (driver 1.0.22, firmware 1.0.8) |
#3
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Serious help
I HAVE MBOX 2 AND THE DRIVER SHOWS HADWARE NOT CONNECTED ON PRO TOOLS LE 8.5 RUNNING WINDOWS 7 BUT IT RECORDS FINE IN PRO TOOLS BUT SHOWS NOT CONNECTED IN THE CONTROL PANEL OF THE MBOX
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#4
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Re: Serious help
Quote:
What have you tried? What hardware is connected(whether interface or not)? Complete details on the computer(a sisoft "Sandra Lite" report is ideal) DO NOT USE CAPS LOCK(thank you very much)
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HP Z4 workstation, Mbox Studio https://www.facebook.com/search/top/...0sound%20works The better I drink, the more I mix BTW, my name is Dave, but most people call me.........................Dave |
#5
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Re: "Can't locate hardware" error
i dont know how to start a new thread read the instructions still cant find it
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#6
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Re: "Can't locate hardware" error
Quote:
http://duc.avid.com/showthread.php?t=81323
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
#7
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Re: "Can't locate hardware" error
thanks
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#8
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Re: Serious help
can some one help me please, I downloaded pro tools express with the mbox mini.. and it was coming up with cannot locate hardware then I eventually got it sorted then I unplugged it plugged it back in and its saying cannot find hardware again, I'm confused ive tried uninstalling and re installing but its not working thanks
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