-9129 error message

[Pokemon]

I am posting here in an attempt to help my father solve an issue with his MBox, he's at his wits end and I am trying to stop him from chucking all the fancy equipment he's bought out the window.

Since I am not the user, I may not know what exactly is going on but I am trying to involve my father in this so if there is missing information let me know so I can add it.

So he has the MBox and records the stuff on an external hard drive using firewire. He keps getting the -9129 error while attempting simple playback and like the error suggests he's played with the buffer size and CPU controls in Pro Tools but it has no effect. His laptop is an IBM ThinkPad Z60t.

He's got Pro Tools 6.7. From what I've gathered he's never had a problem with it until now. His laptop is new and I don't remember if he said that it worked before on this exact laptop. Will try to find out.

I used the SiSoftware Sandra as I saw recommended here somewhere to pull out the following information:

Processor
Model : Intel(R) Pentium(R) M processor 1.73GHz
Speed : 1.73GHz
Performance Rating : PR2334 (estimated)
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Type : Mobile
Internal Data Cache : 32kB Synchronous, Write-Back, 8-way set, 64 byte line size
L2 On-board Cache : 2MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : PCI PCIe IMB PCMCIA CardBus USB FireWire/1394 i2c/SMBus
MP Support : No
MP APIC : Yes
System BIOS : IBM 77ET42WW (1.05 )
System : IBM 25133AG
Mainboard : IBM 25133AG
Total Memory : 503MB DDR2-SDRAM

Chipset 1
Model : IBM 82915PM/GM/GMS, 82910GML Host Bridge
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Total Memory : 512MB DDR2-SDRAM
Shared Memory : 8MB
Memory Bus Speed : 4x 133MHz (532MHz data rate)

Video System
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : Default Monitor
Monitor/Panel : ThinkPad Display 1280x768
Monitor/Panel : ThinkPad Display 1280x768
Monitor/Panel : Generic Television
Monitor/Panel : Generic Television
Adapter : Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Adapter : Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family

Physical Storage Devices
Hard Disk : TOSHIBA MK6032GSX (56GB)
Hard Disk : ST320082 2A USB Device
CD-ROM/DVD : MAT****A DVD-RAM UJ-832 (CD 24X Rd, 24X Wr) (DVD 3X Rd, 3X Wr)

Logical Storage Devices
IBM_PRELOAD (C:) : 52GB (27GB, 52% Free Space) (NTFS)
CD-ROM/DVD (D:) : N/A
BELLMAN (E:) : 186GB (152GB, 82% Free Space) (NTFS)

Peripherals
Serial/Parallel Port(s) : 2 COM / 0 LPT
USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
USB Controller/Hub : Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
USB Controller/Hub : Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Root Hub
USB Controller/Hub : USB Mass Storage Device
FireWire/1394 Controller/Hub : OHCI Compliant IEEE 1394 Host Controller
PCMCIA/CardBus Controller : Ricoh R/RL/5C476(II) or Compatible CardBus Controller
Infrared Device : IBM ThinkPad Fast Infrared Port
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : ThinkPad UltraNav Pointing Device
Mouse : HID-compliant mouse
Human Interface : USB Human Interface Device

Communication Device(s)
Device : ThinkPad Modem

Printers and Faxes
Model : Microsoft Office Document Image Writer
Model : hp deskjet 5550 series

Power Management
AC Line Status : On-Line
Battery No 1 : 98%

Operating System(s)
Windows System : Microsoft Windows XP/2002 Professional 5.01.2600 (Service Pack 2)

Network Services
Adapter : Broadcom NetXtreme Gigabit Ethernet
Adapter : 11a/b/g Wireless LAN Mini PCI Express Adapter

Performance Tips
Notice 5901 : CD 1x= 150kB/s; Exercise caution when comparing measured versus published ratings.
Notice 5902 : DVD 1x= 11.08Mbps Exercise caution when comparing measured versus published ratings.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

Any ideas what might be causing this and how he can fix it? I've tried looking around for some answers but I've not come up with anything (maybe because I don't know what I'm looking for ).