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  #11  
Old 03-25-2016, 12:56 AM
GregEdward GregEdward is offline
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Join Date: Mar 2016
Location: Paris France
Posts: 1
Default Re: Password Reset Not Working

Hi,

I have the same problem. I can't reset my password on my avid master account. Yes my email exists in the database. Eventhough the reset is said to be successful on the avid website I don't receive any email, even in my spam folder.

Thanks for your help

Greg
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  #12  
Old 03-30-2017, 12:12 PM
Garza03 Garza03 is offline
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Join Date: Mar 2017
Location: Argentina
Posts: 1
Default Re: Password Reset Not Working

Hello, Im having the same problem. Can't remember my password and I am not getting the reset password email.
Thank you for the help.
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  #13  
Old 03-08-2020, 12:51 AM
deadtemple deadtemple is offline
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Join Date: Mar 2020
Location: Edinburgh
Posts: 1
Default Re: Password Reset Not Working

Hi there,

I'm struggling with the same issue here.
My usual password wasn't working and I've never received any emails with the reset link, even though I tried multiple times.
There is nothing in my spam or trash.

Please help!!
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