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Old 05-10-2019, 10:31 AM
efisch efisch is offline
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Default Pro Tools Control iPad app no longer working 19.5

Just upgraded Pro Tools Ultimate to 19.5, upgraded the EuControl software, ungraded the iPad app to 19.5, and the app no longer sees Pro Tools (or my computer. Just the red "Not Connected". Anyone else?

Please don't tell me I have to upgrade to Mohave...

Mid 2010 Mac Pro, 10.13.6
3.33 12 core

iPad Pro IOS 12.2
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Old 05-10-2019, 11:20 AM
BScout BScout is offline
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Default Re: Pro Tools Control iPad app no longer working 19.5

Works here.
No, you don't need to go to Mojave (I'm not)
Guessing your configuration is wrong somewhere.

Is Eucon turned on in Pro Tools (go double check)?

Reinstall Eucontrol by first doing a full uninstall (run the installer and there's an option to uninstall; reboot; then run the installer again). Sometimes things stick around that screw things up.
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Pro Tools Ult 2019.5, HDX 3, MTRX/SPQ, HD Omni • Mac Pro 5,1 - 3.06 GHz 12 core - macOS 10.13.6 • RAM 64GB, SSD 4 x 2TB, GPU GTX 980 4GB
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Old 05-10-2019, 11:55 AM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools Control iPad app no longer working 19.5

As said above : goto setings and look up Peripherals and make sure Eucon enabled is checked as it un-checks sometimes arter a reinstall or after trashing preferences.
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Old 05-10-2019, 12:04 PM
efisch efisch is offline
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Default Re: Pro Tools Control iPad app no longer working 19.5

Duh. Thanks!


"Is Eucon turned on in Pro Tools (go double check)?"
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