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Video Black Screen During Playback in PT 2020.9.1
Title says it all; I searched forum for answers; my specs are listed in bio, signature, and Sandra says so, too.
I tried ULing video as attachment of what I have tried thus far. Unable to--site would not accept it for some reason. It is a 5mb mp4. I set prog for ASIO4all, enabled video check box. I have no exterior plugins or peripherals. Only this laptop and a set of ear buds connected to it. I can not seem to get the video to show within display. All audio functions properly. Grrrrrrrrrr. SiSoftware Sandra Computer Model : OMEN by HP Laptop 15-dc1xxx 103C_5335KV HP OMEN Serial Number : 5CD94***** Chassis : HP Notebook Mainboard : HP 8575 Serial Number : PHUTB04******* BIOS : AMI (OEM) F.17 05/18/2020 TPM - Trusted Platform Module : INTC Intel 2.0 (PCR 24) Intel vPro : 12.0.35.1427 Total Memory : 31.81GB SO-DIMM DDR4 Processors Processor : Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (6C 12T 4.09GHz/4.5GHz, 3.8GHz/4.2GHz IMC, 6x 256kB L2, 12MB L3) Socket/Slot : FC BGA1440 Chipset Memory Controller : HP Core8H (CofeeLake-H 6C) Mobile Host Bridge/DRAM Registers 100MHz, 2x 16GB SO-DIMM DDR4 2.67GHz 128-bit, Integrated Graphics Memory Module(s) Memory Module : Hynix (Hyundai) HMA82GS6DJR8N-VK 16GB SO-DIMM DDR4 2Rx8 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7) Memory Module : Hynix (Hyundai) HMA82GS6DJR8N-VK 16GB SO-DIMM DDR4 2Rx8 PC4-21300SO DDR4-2666 (19-19-19-44 4-63-21-7) Video System Monitor/Panel : ChiMei Generic PnP Monitor (1920x1080, 15.5") Video Adapter : NVIDIA GeForce GTX 1650 (1024S 16C SM6.4 1.4GHz/1.56GHz, 1MB L2, 3.9GB 8GHz 128-bit, PCIe 3.0 x16) Graphics Processor CUDA : NVIDIA GeForce GTX 1650 (1024S 16C SM7.5 1.4GHz/1.56GHz, 1MB L2, 4GB 8GHz 128-bit) OpenCL : NVIDIA GeForce GTX 1650 (1024S 16C SM1.2 1.4GHz/1.56GHz, 1MB L2, 4GB 8GHz 128-bit) OpenCL : Intel(R) UHD Graphics 630 (192S 24C SM2.1 1.15GHz, 512kB L2, 12.8GB) D3D 11 : NVIDIA GeForce GTX 1650 (1024S 16C SM12.1 1.4GHz/1.56GHz, 1MB L2, 3.9GB 8GHz 128-bit) D3D 11 : Intel(R) UHD Graphics 630 (128MB) OpenGL : GeForce GTX 1650/PCIe/SSE2 (4GB) Storage Devices Disk : 2x NVMe MEMPEK1J016GA (1TB, RAID0/SATA, SCSI-5) Logical Storage Devices Windows (C:) : 930GB (NTFS, 4kB) @ 2x NVMe MEMPEK1J016GA (1TB, RAID0/SATA, SCSI-5) Windows RE tools : 980MB (NTFS, 4kB) @ 2x NVMe MEMPEK1J016GA (1TB, RAID0/SATA, SCSI-5) SYSTEM : 256MB (FAT32, 4kB) @ 2x NVMe MEMPEK1J016GA (1TB, RAID0/SATA, SCSI-5) Peripherals LPC Hub Controller #1 : HP HM470 (Cannon Point) LPC/eSPI Controller Audio Device : HP ICH300 (Cannon Point) cAVS Serial Port(s) : 2 Disk Controller : HP ICH300 (Cannon Point) Shared SRAM Disk Controller : HP ICH8 Mobile SATA RAID Controller USB Controller #1 : HP ICH300 (Cannon Point) USB 3.1 xHCI Host Controller SMBus/i2c Controller #1 : Intel ICH SMBus Printers and Faxes Printer : Microsoft Software Printer Driver (300x300, Colour) Printer : Microsoft XPS Document Writer v4 (600x600, Colour) Printer : Microsoft Print To PDF (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : Bullzip PDF Printer (4000x4000, Colour) Biometrics Voice : Analog NUI Voice Virtual Sensor (Voice) Network Services Network Adapter : Realtek Gaming GbE Family Controller (Ethernet, 1Gbps) Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet) Network Adapter : TAP-Windows Adapter V9 (Ethernet) Wireless Adapter : Realtek RTL8822BE 802.11ac PCIe Adapter (802.11ac (VHT), AES-CCMP, 866.7Mbps) Power Management Battery #1 : HP Primary 68.50Wh/3.92Ah Operating System Windows System : Microsoft Windows 10 Personal 10.0.18363 Platform Compliance : x64
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OMEN by HP Laptop 15-dc1xxx Intel core: i7-9750H-CPU 2.60GHz 6 Cores, 12 Logical Processors NVIDIA GeForce GTX 1650 Version 451.67 RAM: 32Gb (31.8 usable) Windows 10 Home x64 Running PT 2020.9.1 |
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Re: Video Black Screen During Playback in PT 2020.9.1
Out of the 50+ people who looked at this post, none of you could link me to this:
https://avid.secure.force.com/pkb/ar...0-Guide#run_as Updating drivers got me nowhere; however, run as admin did--the part about running a compatibility check. *pats self on backCompatability 2020-10-24.jpg So, I can now see the video in PT. BUT, the video window DISAPPEARS when PT is minimized even though it is checked in the Windows > menu! It doesn't reappear right away. It takes a bit of fussing to get it to come back. Why is the compatibility check using Win 8 and there is no Win 10 check? Man, I never had this much trouble with pirated software....just sayin'.
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OMEN by HP Laptop 15-dc1xxx Intel core: i7-9750H-CPU 2.60GHz 6 Cores, 12 Logical Processors NVIDIA GeForce GTX 1650 Version 451.67 RAM: 32Gb (31.8 usable) Windows 10 Home x64 Running PT 2020.9.1 |
#3
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Re: Video Black Screen During Playback in PT 2020.9.1
NOW, the video will NOT show after closing PT and reopening a new or old session. I have to run compatibility check to get video to display!!!
Way uncool. I can work around it, but I didn't pay for the hassle. (i guess the hassle's free, not hassle-free.)
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OMEN by HP Laptop 15-dc1xxx Intel core: i7-9750H-CPU 2.60GHz 6 Cores, 12 Logical Processors NVIDIA GeForce GTX 1650 Version 451.67 RAM: 32Gb (31.8 usable) Windows 10 Home x64 Running PT 2020.9.1 |
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