iLok Cloud Questions

[Jperkins]

Originally Posted by jeffro

I just checked your account again and your Pro Tools Perpetual Bundle (with 10/11/12) is not activated to an iLok. Please activate it by dragging it to your iLok or right+click > Activate...

I'm officially at a loss because even though it appears that the Perpetual Bundle is already on my iLok, I tried dragging it from my "All Licenses" area to my iLok and I receive the attached error message saying that the license is already activated to that location which it certainly appears to be on my end.

If I right click on the license to activate it, a screen pops up but no license or location is available.

Finally, in my Available Licenses section of the iLok Manager app, I don't see the Perpetual Bundle.

So I guess I'm confused why on your end you see that it's not on an iLok but on my end it appears to be on an iLok.

I can only get PT to launch when a cloud session is open.