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#21
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Re: Clips suddenly referencing wrong audio
Was this a situation where you "import session data" from a session of a different PT version and after closing/reopening that session, clips on imported tracks refer to the wrong files (accompanied by a warning when opening that some clips had "Invalid bounds and were adjusted or deleted")?
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#22
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Re: Clips suddenly referencing wrong audio
Yes, 2018.12 and 2019.6
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PT Ultimate 2023.9.0 - MacOS 13.4 - MacBook Pro (Late 2019) - 2.4 GHz 8-Core Intel Core i9 - 64 GB 2667 MHz DDR4 - Apogee Quartet - Avid Link 2022.12 |
#23
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Re: Clips suddenly referencing wrong audio
To reiterate (AVID are you listening?), and show why this is a particularly heinous bug:
1. Create session in 19.12 (from template or not) 2. Import session data from another session that had last been saved in a PREVIOUS version of PTs 3. Work happily for as long as the session stays open 4. Close session/reopen session 5. Get warning "Some clips had invalid bounds and were adjusted or deleted" 6. Now many clips in the imported tracks refer to the incorrect audio files, or have just been deleted. There is NO way to recover the tracks that have corrupted. You can't "save copy in" (this crashed PTs every time in my case). You CAN import remaining tracks (that weren't imported in step 2) into a fresh session to salvage THAT work. To AVOID the issue (I think), is to open all sessions in current version and "save as" before you try and import session data between them.
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Tim Reisig Main System: Pro Tools Ultimate 23.12, HD Native TB, HD OMNI, S3/Artist Transport/Eucontrol 22.20, Apogee Rosetta 800 w/XHD card, Avid 96 I/O Mac OS 13.2.1, 2018 Mac Mini 3Ghz i5, 32Gig RAM System 2: Pro Tools 23.9 (no Hardware), Mac OS 13.2.1, MBP (Macbook Air M2, 2022 24Gig Ram) |
#24
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Re: Clips suddenly referencing wrong audio
Yea, Hey Avid... Anything? Bueller? Bueller?
This is a pretty massive bug that needs a fix ASAP (or at least an acknowledgement). We're experiencing the same thing and have tried all sorts of Save As, Save Session Copy, Export Tracks as New Session and all the same errors as everyone above. More and more clips disappearing every time the session is closed/opened. Confirmed happening from previous versions into 2019.12 sessions. So far the only workaround that has SEEMED to work (though only tested with a few session open/closing) is to: 1) In 2019.12, open session "A" that came from the previous versions of PT (the session you're trying to import from which is causing the corruption) 2) Do a "save copy in" and open that new copy of "A" in 2019.12 3) Import the Master session "B" (the original 2019.12 session) that you were trying to import "A" into 4) Session "A" now becomes the new "Master" session with all "B" tracks imported Hope that makes sense btw, we are all running on OSX 10.12.6
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I have a dream that one day Avid will upgrade Pro Tools Markers tracks..... |
#25
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Re: Clips suddenly referencing wrong audio
Quote:
Just a heads up, 2019.12 is not listed on Avid's Compatibility chart with 10.12.6. That said, I've had a similar (ish) issue that Avid has been slow to acknowledge and solve using 10.12.6 and 2019.10 and .6. http://avid.force.com/pkb/articles/download/Pro-Tools-2019-12-Release-Info System Requirements and Compatibility with Pro Tools 2019.12 Software Windows 10 64-bit build 1909 macOS Catalina (10.15.1 or 10.15.2), macOS Mojave (10.14.6), and High Sierra (10.13.6) |
#26
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Re: Clips suddenly referencing wrong audio
Quote:
Hoping Avid has some response eventually.....
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I have a dream that one day Avid will upgrade Pro Tools Markers tracks..... |
#27
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Re: Clips suddenly referencing wrong audio
The control surface guys are great on the forum but does anyone from Avid related to PT itself ever post here?
I haven’t seen it if so.. Now would be the time, in this thread. |
#28
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Re: Clips suddenly referencing wrong audio
Quote:
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PTHDn 2024.3 (OSX13.6.5), 8x8x8, MacPro 14,8, AJA LHi, SYNC HD, all genlocked via AJA GEN10, 64GB RAM, Xilica Neutrino, Meyersound Acheron |
#29
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Re: Clips suddenly referencing wrong audio
Some new info here:
https://www.pro-tools-expert.com/hom...he-wrong-audio The source: http://avid.force.com/pkb/articles/e...ncorrect-audio |
#30
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Re: Clips suddenly referencing wrong audio
This Bug is not acceptible at all - we lost several days of work and on one system, there was no warning, opened session and several tracks worth days of sync-up work gone. Had to re-import raw sessions and painstakingly re-edit 1300+ lines of dialogue. Some sessions crashes when trying to save a copy before closing, open them up and ats a mess.
Going back to 2019.6 - really wondering if the yearly support and update fee is worth it right now - 3 Ultimate and 5 vanilla systems.....
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Mac 16 Core 7,1 -Os 10.15.7 - 96 gb Ram - Pro Tools 2022.6 Ultimate in 5 suites - MTRX Studio -S6 26-5-D - Sync HD - Video Satelite (Symphony 2022.5, AJA Kona 3g) Pro Protools 2022.6 Vanilla in 21 x Recording and Edit suites. Mac 6,1 Mac Mini, Mac Mini M1, Mac Studio Pro, Mac Studio Max Mediacomposer 2021.12 on AJA Kona 3g / XT I/O x 3 suites. Multiple Avid S1, S3 & Docks |
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