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Old 06-02-2017, 10:46 AM
Boombatty's Avatar
Boombatty Boombatty is offline
Join Date: Sep 2004
Location: Lucan, Ontario, Canada
Posts: 138
Default Can't delete projects (or remove from my project list)

Hi all,

I've accepted collaboration requests from an artist but have since moved those projects to local sessions. I'm on a different machine now than my main studio rig, without my iLok, but attempting something with Pro Tools First instead. The problem is that the 3 projects will show, but with a yellow triangle saying "not available." None of the 3 will load. And deleting them gives me the following dialog: "The request to delete "blah blah blah" failed. You may attempt to delete the project again from the Dashboard.

Well... I'm in the Dashboard! And it ain't working. How can I get rid of these 3 projects so I have room again?

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Old 06-05-2017, 11:33 AM
junkgear's Avatar
junkgear junkgear is offline
Join Date: Jan 2012
Location: USA
Posts: 1,186
Default Re: Can't delete projects (or remove from my project list)

Your best bet would be to open a support case with Avid. Since the projects exists on their servers, they will most likely have to clear them out for you.
Will K

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