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Old 06-02-2017, 10:46 AM
Boombatty's Avatar
Boombatty Boombatty is offline
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Default Can't delete projects (or remove from my project list)

Hi all,

I've accepted collaboration requests from an artist but have since moved those projects to local sessions. I'm on a different machine now than my main studio rig, without my iLok, but attempting something with Pro Tools First instead. The problem is that the 3 projects will show, but with a yellow triangle saying "not available." None of the 3 will load. And deleting them gives me the following dialog: "The request to delete "blah blah blah" failed. You may attempt to delete the project again from the Dashboard.

Well... I'm in the Dashboard! And it ain't working. How can I get rid of these 3 projects so I have room again?

Thanks,
Matt
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Old 06-05-2017, 11:33 AM
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junkgear junkgear is offline
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Default Re: Can't delete projects (or remove from my project list)

Your best bet would be to open a support case with Avid. Since the projects exists on their servers, they will most likely have to clear them out for you.
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