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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
12-18-2019, 12:34 AM
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Artist Mix: How to soft / hard reset?
My Artist Mix is frozen with 'AVID' logo on every track. When I press the power button nothing happens. When I plug out power then plug power in again I get the correct power up sequence of lights turning on and faders zeroing, but again, power button won't work and eucontrol is not seeing the device.
I have tried doing a power cycle while the ethernet cable is not plugged in to the device, same problem and same behavior. Is there a way to soft or hard reset this hardware? I can't find it anywhere in the manual! 
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