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authorization on Timewarp 2600
My biggest gripe with Digi is how you're expected to jump through hoops in order to get everything you purchased. Once you walk out the door at your local Music Store your on your own. Trying to get someone on Tech Support is like an afternoon chore. Thank God for Spkguitar, he probably answers more questions than anyone and should be on your payroll!
I just purchased an 003, and the only thing in the box (besides the unit) was a 7.3.1 disk and the best manual I've gotten so far. So this means I had to download the 7.4 etc, etc. But there was absolutely nothing referring to the Ignition Pack 2! (disk or registration cards) On your support page it says if I didn't receive IP2 to contact my dealer and that they are not available from Digidesign. My dealer thinks I'm nuts and I cant get Timewarp authorized, fortunately my other plugs ported over from my older MBox 2 Pro without re-registering them but I'm not sure how...what gives? Sorry if I sound frustrated but you really wouldn't want to be me right now.
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www.rickqueststudio.com |
#2
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Re: authorization on Timewarp 2600
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Was the box sealed when you bought it?
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#3
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Re: authorization on Timewarp 2600
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Meanwhile my love/hate relationship continues!
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www.rickqueststudio.com |
#4
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Re: authorization on Timewarp 2600
The ignition pack is only available with a new hardware purchase. If the box was sealed (are you sure it hadn't been "re-sealed" by the dealer?), and there is no Ignition Pack disk inside, then the item purchased is "defective" (does not include everything it should) and you should "return" it to the dealer for replacement.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
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Re: authorization on Timewarp 2600
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Re: authorization on Timewarp 2600
Dear Digi,
You should just open every post with "Spkguitar is spot-on with this" but this link and quote from the Digi site seems to suggest many boxes went out without IP2 and that this was a known issue: http://www.digidesign.com/index.cfm?...4&itemid=25023 "If you purchased a new Pro Tools|HD or Pro Tools LE hardware system from an authorized Digidesign dealer on or after March 1, 2007, and you did not receive your Ignition Pack 2, contact your Digidesign dealer directly. The Pro Tools Ignition Pack 2 and Ignition Pack 2 Pro are not available from Digidesign, and are not sold separately. They are only included with the purchase of new Pro Tools|HD or Pro Tools LE core hardware systems from your Digidesign dealer. Pro Tools M-Powered systems do not include the Ignition Pack 2 bundle." This is exactly why I said I needed to contact my dealer Monday...
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www.rickqueststudio.com |
#7
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Re: authorization on Timewarp 2600
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MYSPACE ON'EIM LAUTEN MICS & ME DA'TUBE ON'EIM 'IS TAMARA HOME' NO, SHE'S WITH HOBO KEY '' (that dopey green thing) ('we' must start using pronouns) |
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