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Old 11-10-2017, 03:01 AM
joseph777 joseph777 is offline
Join Date: Nov 2017
Location: Netherlands
Posts: 5
Default License doesn't authorize newer versions provided

Hi to all. I have been out of touch for a while with working with my protools. I upgraded to 12.8 and was getting the error msg saying "you are trying to upgrade to a newer version" and protools wont activate. I have been reading some of the posts and thought i was getting somewhere, but I am still puzzled. My Ilock account says I can run PT 10 11 12 and 2016.There is no expiration date. There are another 3 licenses that say have been surrendered, so I moved them to the hidden part of the Ilock account. But still no joy to run PT 12.8 ( which is available on my avid account for download ). I have a perpetual license but can only run upto 12.5.2. I bought an Eleven rack and PT package in 2015 ( i think ) and always upgraded when there was an upgrade available via my avid account. I cant remember what version worked when I used PT last ( not been too well for a while ) 12...something. I then upgraded windows from win 7 to win 10. So I uninstalled 12.8 then tried 12.6 no joy the tried 12.4 and it worked. I opened up App manager and all was well, PT was activated and said Perpetual license, but no upgrade available for PT. I then installed 12.5.2 from my avid account dowloads and again all was well. But this time there was an update for the App Manager, so I updated and now under Licensing it says Not Activated, but PT still runs. So I thought this could have something to do with the Ilock. So I tried deactivating/reactivating/deleting license data from pc, synching Ilock, synching avid acount, but no joy. Can anyone help to shine some light on this crazy diamond for me please. Cheers

Last edited by jeffro; 11-10-2017 at 01:29 PM. Reason: Moved from unrelated thread.
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