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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
07-19-2018, 07:15 AM
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Unable to locate Hardware Pro Tools 10.3 Express
Hi everyone!
I have Pro Tools Express version 10.3 running on both OS, Win 7 and Win 10.I had an Avid Fast Track Solo interface and everything goes fine. Now, I have a Focusrite 18i8 1st generation, which all the drivers installed. When I'm trying to launch Pro Tools, I get the error: "Unable to locate hardware. Make sure your Hardware is connected and turned on..." I've read other post here and I tried to solve the problem installing Asio4all but it doesn't work. Can anyone help me? I don't know if maybe Pro Tools Express only works with Avid Interfaces. Thanks. 
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#2
07-19-2018, 10:28 AM
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Re: Unable to locate Hardware Pro Tools 10.3 Express
PT Express will only work with Avid hardware. From Avid Knowledge Base....
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Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n
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#3
07-19-2018, 10:33 AM
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Re: Unable to locate Hardware Pro Tools 10.3 Express
Hi Wizzoboy,
Thanks for your reply. I really appreciate your answer. Now I know why it doesn't work.
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#4
07-20-2018, 03:56 AM
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Re: Unable to locate Hardware Pro Tools 10.3 Express
Move to PT 2018 and you’ll be all set.
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#5
07-20-2018, 06:49 AM
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Re: Unable to locate Hardware Pro Tools 10.3 Express
Hi StillHollow!
Can I upgrade my ProTools express to ProTools 12? I don’t known the version that you mentioned. Thanks!
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#6
07-20-2018, 09:06 AM
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Re: Unable to locate Hardware Pro Tools 10.3 Express
The latest version is 2018.4 as versions are now numbered by release year and update month. As to upgrading from Express, I don't have the answer.
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Dell Precision 490 Workstation, dual 4 core 5355 Xeon, 16gb Samsung DDR2 ECC Ram - Windows 7 Ultimate - Nvidia GTX 650 - 3 x Internal WD Blacks - PT 2018.3 - Digi 002R - Original Mackie HUI - 3 screens - JBL Monitoring. Dell XPS 8700 i7-4790 - 24gb RAM - Windows 10 - Nvidia GTX 1060 6GB with Studio driver 546.01 - 2 x Internal Samsung 860 EVO SSDs, and MSATA card - Davinci Resolve Studio 18.6.4 - 3 screens - Blackmagic Speed Editor - MK1 Presonus Faderport - Canon C100 mk2 - Atomos Ninja 2 - Zoom H2n
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