AAF import error in PT 11.3.1

[Chief Technician]

Originally Posted by dj_tms

I'm just wondering if you guys at AVID have downloaded the AAF and manage to find out anything about the problem. Thanks

I don't know if anyone on Avid's payroll has downloaded it yet. It's past 10 PM local time here and I am not going to try this tonight, as I am too sleepy to give it the proper attention.

Have you tried importing this AAF with Pro Tools v11.2.1?

[theresbuzz]

Bump,

got the same error message. Any solutions to this problem?

[Zirus]

Bump

[hscully]

I am exporting an AAF from Davinci Resolve and I am having the same problem with the same error message. Protools 11.3.1, Win 7 64 bit

any help on this?

[hscully]

Just to be clear, I exported an AAF from Davinci Resolve 12. I went to open session in protools 11.3.1 on a Win 7 64 bit machine, and when I tried to open the AAF I got the following error message:

Could not complete the Open Session... command because an unexpected error happened while trying to find a media file's location

I noticed that there was a fix in 11.3.2 but I am not eligible for that because I do not have HD. What can I do to get this working. I'm pretty stuck here now

[The Weed]

IIRC, you don't have to be on HD, just on a support plan.

[hscully]

Originally Posted by The Weed

IIRC, you don't have to be on HD, just on a support plan.

Thanks... I have not purchased a support plan. I'll look into that

[hscully]

I renewed, got the upgrade and was able to import the AAF after that.

[garnoil]

I am also having an 'unexpected error can not find media folder' when trying to open an AAF with my Pro-Tools HDX . I am in PT 11.3.1. If I upgrade to PT 11.3.2 will this fix this error? Many AAF that I work with import perfectly, but a few do not. I am not sure what software is used to create the AAF that do not work, may be Premier? and I don't know if the creators are doing anything wrong in their AAFs or may be putting video or something else that may be causing the AAF not to work.

In the 'issues fixed' for PT 11.3.2 it list this as a 'fixed issue':
AAF from Premier Pro won't import into Pro Tools. (PT-204486)

I just want to make sure that this will in fact fix the problem that I am having before I upgrade.

Thanks