License Verification Error with iLok Cloud

[clusterer]

Originally Posted by TrentWilliams

What's common between you all .. ?

- Location? Perhaps your local servers are down.
- iLok Cloud? Cloud services are down?

Sorry you're all having trouble, I know how painful it is. I'm sure it will be resolved soon, these problems generally don't hang around.

... you mean iLok has different servers per region?

[DDAUDIOSOLUTIONS]

Here in Spain Ilok Cloud not works!!! the server is down. It's incredible that they don't have a spare server for this moments.

[clusterer]

Originally Posted by DDAUDIOSOLUTIONS

Here in Spain Ilok Cloud not works!!! the server is down. It's incredible that they don't have a spare server for this moments.

these guys never thought about redundancy! ... how should one explain this to its clients???????

[clusterer]

Originally Posted by DDAUDIOSOLUTIONS

This is the message that i have in my protools.

... same here... And we´d need to deliver urgently!!!! Hello AVID; Hello iLok???????????

[paulmellors]

Same UK. Cannot activate ilok cloud session

[gastibarroule]

Same happening in Berlin, Germany. Of course on the last stressful day of a project.

[clusterer]

Originally Posted by gastibarroule

Same happening in Berlin, Germany. Of course on the last stressful day of a project.

Right now I try to explain our clients why we are not able to deliver in time...

[garderobamusic]

Same in Warsaw. I'm so never using iLokCloud again... once it's sorted...

[gastibarroule]

I just managed, after 3 tries, to set a Demo Pro Tools license, and activate it in my second Ilok. It takes forever, but you can try it too. Pro Tool is running.

[Ted Krotkiewski]

Same issue here.
This is outrageous. I litterally have clients sitting behind me, including the director of a feature film, and we are in the last days of mixing.
At the moment, I cant even De-activate my cloud licenses and move them to my iLok key, since iLok manager cant even access their server.
What to do...

I hate it that after re-installing my mac, some of my licenses, and newly bought plugins, automatically got installed as a Cloud license. Maybe it stated somewhere that I could choose where to have my license installed, but it certainly was not obvious. iLok has always brought me trouble since day one.

I wish you could have cloud license PARALELL with an license on your actual usb iLok dongle.

Will never use Cloud again. and have wished since 2010 that I would never have to use iLok at all.
Hope they solve this fast.

Good luck everyone.