Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Artist Series

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-22-2017, 07:06 AM
Feinbeat Feinbeat is offline
Member
 
Join Date: Feb 2017
Location: Hamburg
Posts: 23
Default Artist Control Softkeys stopped working on Ableton

Hi

after a eucon crash, all Softkeys and surface buttons stopped working on Ableton.

Also a complete new install of the eucon software didn´t change anything.
I have tried the 3.6.1 and the 3.6.0 which worked for a few days.

My Setup:

Win System preferences: Added Ableton with MackieControl 1-4

Ableton:
Added Artist Conrtrol as Mackie Control
Added Artist Mix as Mackie Control XT
Added Artist Mix 2 as Mackie Control XT

Activated Tracks and Remote for all Eucon Midi Channels 1 - 3 as Input and Output

Did a new Ableton Template, but no Softkey or Surface key will work anymore.

The Faders work goog.

Can someone please help me getting this fixed?
I need it for work.
Reply With Quote
  #2  
Old 09-22-2017, 07:11 AM
Feinbeat Feinbeat is offline
Member
 
Join Date: Feb 2017
Location: Hamburg
Posts: 23
Default Re: Artist Control Softkeys stopped working on Ableton

For testing, I did a new Template only with this COntrol

Code:
   <Section ID="1" NAME="">
      <Bank ID="0" SIZE="16">
        <NormalKeys>
          <Control ID="SoftKey1" TYPE="SmartSwitch">
            <Label FONT="Arial Bold" FONTSIZE="12.0000" NAME="Track" NOTEXT="1" TYPE="Text"/>
            <CommandSet SUBTYPE="OneShot">
              <Command ID="1" INDEX="0" LCTL="ON" TYPE="Key">t</Command>
            </CommandSet>
          </Control>
Button this simple Key-Command: CTRL + T (new Audio Track) doesn´t work.
Reply With Quote
  #3  
Old 09-22-2017, 07:23 AM
Feinbeat Feinbeat is offline
Member
 
Join Date: Feb 2017
Location: Hamburg
Posts: 23
Default Re: Artist Control Softkeys stopped working on Ableton

also the same in Cubase via EUCON Protocoll....

I begin to hate this Avid Series....
Reply With Quote
  #4  
Old 09-22-2017, 08:04 PM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Artist Control Softkeys stopped working on Ableton

They don't display at all on the TFT or they don't operate? Do other things on the TFT work? Knobs values? Do the faders on the Control work ?
Reply With Quote
  #5  
Old 09-22-2017, 09:24 PM
t1mtnntgn t1mtnntgn is offline
Member
 
Join Date: Sep 2017
Location: t1mtnntgn
Posts: 3
Default Re: Artist Control Softkeys stopped working on Ableton

1 like
Reply With Quote
  #6  
Old 09-22-2017, 11:14 PM
Feinbeat Feinbeat is offline
Member
 
Join Date: Feb 2017
Location: Hamburg
Posts: 23
Default Re: Artist Control Softkeys stopped working on Ableton

Thx for the reply.

Yes, the faders and knobs do work, only the Softbuttons do nothing, but there all there on the screen.

It´s really strange.
Reply With Quote
  #7  
Old 09-23-2017, 07:43 PM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: Artist Control Softkeys stopped working on Ableton

Sounds like it sees the Softkey Appset but they aren't getting through to Ableton. Do softkeys work in other Apps ?
Reply With Quote
  #8  
Old 09-24-2017, 03:37 AM
Feinbeat Feinbeat is offline
Member
 
Join Date: Feb 2017
Location: Hamburg
Posts: 23
Default Re: Artist Control Softkeys stopped working on Ableton

the same in cubase...

meanwhile i had to reinstall win completely to finish some work.

tomorrow i will try to install eucontrol again and hope it will work.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What file stores the softkeys settings on the Artist Control? K_BCN Artist Series 10 10-07-2017 12:49 AM
Avid Artist Control + Mix - Ableton on Win 10 Feinbeat Artist Series 10 09-17-2017 03:15 AM
Hotkey/MIDI Message to switch Touchscreen Softkeys on Artist Control + PT | Control jimmivalentino Artist Series 3 09-07-2017 12:17 PM
Copy/Paste or Move for Artist Control softkeys? hanksinclair Artist Series 17 01-30-2016 09:52 AM
Mousepad on the Artist Control under softkeys YYR123 Artist Series 0 06-06-2014 01:28 PM


All times are GMT -7. The time now is 02:56 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com