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#11
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Re: Error - One or more activation locations are not accessible
Hi,
I have the same error message when I try to activate Pro Tools First: 'Pro Tools First activation failed. There are no remaining assets in your iLok account.' I think I must have put the wrong iLok ID in when I started my AVid master account, (I used my email address, not realising I have had an iLock account for years, unused, and that has a different iLok id to my email address.) I've changed my default iLok user ID on the AVID account page to what it should be, and it registered fine. However on my products page the Pro Tools First product has the wrong iLok ID - my email address. Is this the reason Pro Tools First won't activate? Is it looking for assets in an iLok ID that doesn't exist? Please help!! thanks, Jan |
#12
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Re: Error - One or more activation locations are not accessible
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Hi Christopher, My name is Jonathan and I'm encountering the exact same issue as the one you helped fixed last year. I would appreciate if I could get some assistance with mine as well. Cheers, Jonathan |
#13
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Re: Error - One or more activation locations are not accessible
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-Tope |
#14
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Re: Error - One or more activation locations are not accessible
Please check back your iLok License Manager within 24 to 48 hours. Should be fixed by then
Thanks, Tope |
#15
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Re: Error - One or more activation locations are not accessible
Great!
Will do and let you know... Thanks |
#16
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Re: Error - One or more activation locations are not accessible
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Great news!! I'm all set. They were able to reset my license and I was able to activate it on the new location. I so much appreciate the time and the help. Best regards, J. |
#17
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Re: Error - One or more activation locations are not accessible
I greet you from Argentina, I am having the same problem with the license of my first protools, I cannot deactivate and activate on my current computer, could you help me?
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#18
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delete one iLok location? (Pro Tools First)
I just purchased a new Mac Book Pro and my Pro Tools First won't open because there are "no remaining iLok assets in your account". (I know there's a limit to 3 locations). In my iLok account I can see the three locations but cannot delete one to make room for Pro Tools First to operate on my new Mac.
How can I delete one location in order to create a new one? Thanks! Jerry |
#19
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Re: delete one iLok location? (Pro Tools First)
Welcome to the community.
Couldn't find your account based on your DUC info, so please start an Account Support case at avid.com/learn-and-support/contact-audio-and-music-support to provide your my.avid.com email and iLok User ID. Thanks!
__________________
• linkedin •
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#20
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Re: delete one iLok location? (Pro Tools First)
Hey Jeffro,
Thanks so much for your reply. I was able to successfully delete the Pro Tools First app from my original computer by installing iLok License Manager and deactivating it in my original computer. Now Pro Tools First is up and running on my new Mac. Thanks so much for reaching out! Jerry |
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