Pro Tools First Won't Launch

[musicman691]

Originally Posted by Henry Diaz

Hello, All. Sorry I have not been on. I have El Capitan 10.11.6, and also I just upgraded my iMac to 6gb memory.

I see now why I may have a problem as I can't upgrade higher than 6. So my guess would be get a new iMac. Luckily I can move projects to my macbook pro, which I upgraded to 8 gb, and is also running the same El Capitan.

The only error messages is when I have to force quit, and it says not responding, or Clean My Mac will warn me of an unresponsive program.

Actually you can go to 8 gig ram. Have you also done the efi firmware update to 1.4? See this page: https://support.apple.com/kb/DL823?v...S&locale=en_US

[Henry Diaz]

Originally Posted by musicman691

Actually you can go to 8 gig ram. Have you also done the efi firmware update to 1.4? See this page: https://support.apple.com/kb/DL823?v...S&locale=en_US

Thank you. I tried but it will not install because it says it comes from an unidentified developer.

[teesight]

Same problem... ProTools First hangs when creating a project and also periodic error messeges like:

Could not create a new document because Permission denied (13) while creating "Project Cache" while creating "15zGG0UTo1YN5nYubZ6Yra" while creating "Izh8DNyPiz2V7nHtg6mZQb.ptproject".

My permissions are fine if that what it means.

[musicman691]

Originally Posted by Henry Diaz

Thank you. I tried but it will not install because it says it comes from an unidentified developer.

Sorry for the late response but ignore that warning and let it install anyways. That's Apple being over-zealous with their safety.