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#1
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Zoom Toggle Crashes Pro Tools
Hello Community,
I'm getting this error message when I hit 'E' to zoom toggle tracks. Assertion in "/Volumes/Development/158347/ProTools/App/Misc/UZoomToggle.cpp", line 665. Once I hit it, there's no way out and I have to exit pro tools and start again. Any help is appreciated. - T.
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Pro Tools 2024.3.0|Perpetual • MTRX Studio • HDX1 • Sync-X • S3 • Dock • Mac Mini 2018 - 3.2GHz i7 6-core macOS 13.6 • RAM 64GB DDR4 GPU AMD 6900XT 16GB • Monitor LG 32UL950-W |
#2
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Re: Zoom Toggle Crashes Pro Tools
Did you ever get this sorted?
Never happened to me before, now after update to 12.5.1 (vanilla) it happens every time I use E in Edit window KB focus enabled (no, haven't tried disable yet 4 times in a row though... and no assertion error for me, just the submit crash report option.
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Mac Pro 5,1 2x 3.46 Hex Core Xeon 96 Gb 1333DDR3 OS X 10.14.6 Samsung 970pro 2x 1TB NVME HighPoint 7101a / Open Core 0.7.0 EFI SATA Bay 1 Focusrite REDNET PCIe Pro Tools 2021.3.1 AMD Radeon RX Vega 64 BM Intensity Pro |
#3
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Re: Zoom Toggle Crashes Pro Tools
and now...
after trashing prefs, restart etc... I get your (if I remember correctly) Assertion in "/Volumes/Development/183141/ProTools/App/Misc/UZoomToggle.cpp", line 665. (Use the Copy button to copy this message to the clipboard.)
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Mac Pro 5,1 2x 3.46 Hex Core Xeon 96 Gb 1333DDR3 OS X 10.14.6 Samsung 970pro 2x 1TB NVME HighPoint 7101a / Open Core 0.7.0 EFI SATA Bay 1 Focusrite REDNET PCIe Pro Tools 2021.3.1 AMD Radeon RX Vega 64 BM Intensity Pro |
#4
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Re: Zoom Toggle Crashes Pro Tools
Hi,
I had the same crash happening last week, but only on clips in one track. Clips on other tracks where acting normal. It went away when I manually zoomed in and out ……you may try? cheers Walt |
#5
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Re: Zoom Toggle Crashes Pro Tools
Thanks for that, Walter!
I had a little more time to play around this morning 'cuz I was on a deadline yesterday that I met. Created a new session from my same template and everything worked normally. Went back to original track (yes one mono track 32 separate clips) repeatable sequence to crash. Read your post. Tried manual zoom every way I could figure, crashes. Dragged all the clips into a new track and everything worked as it should. So thanks again, Dunno if I would have ever thought to just try another track... Cheers!
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Mac Pro 5,1 2x 3.46 Hex Core Xeon 96 Gb 1333DDR3 OS X 10.14.6 Samsung 970pro 2x 1TB NVME HighPoint 7101a / Open Core 0.7.0 EFI SATA Bay 1 Focusrite REDNET PCIe Pro Tools 2021.3.1 AMD Radeon RX Vega 64 BM Intensity Pro |
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