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#1
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500 Internal Server Error We're sorry but the web server encountered an unexpected c
I purchased PT 11 crossgrade.
I got part of the installer to download. But when I go back to "my products" to get the rest, all I get is 500 Internal Server Error We're sorry but the web server encountered an unexpected condition that prevented it from fulfilling your request. Over and over and over and over. It doesn't matter if I click All the same error last night, this morning, tonight. I've been trying to days to get all of the upgrade downloaded. What's the point of paying for an upgrade if Avid's servers can't make the download available? I really miss when a PT upgrade meant getting a disk in the mail. |
#2
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Re: 500 Internal Server Error We're sorry but the web server encountered an unexpect
I'm not getting any errors with Firefox on Mac OS today.
Have you tried a different web browser, and which one are you using now? |
#3
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Re: 500 Internal Server Error We're sorry but the web server encountered an unexpect
Quote:
I've tired using firefox and chrome for mac, same error. Safaria won't even let me log on to avid.com. I've even tried downloading to my macpro laptop, figuring I could move the files over to my Mac tower via a flash drive. But nope, same issue. I just get the 500 server error over and over again. |
#4
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Re: 500 Internal Server Error We're sorry but the web server encountered an unexpect
Just for giggles, I tried again with safari.
This time I could log in, but when I go to downloads, I get: 500 Internal Server Error We're sorry but the web server encountered an unexpected condition that prevented it from fulfilling your request. |
#5
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Re: 500 Internal Server Error We're sorry but the web server encountered an unexpect
Odd, I'm on Mtn Lion too. I'll look into it and see if I can reproduce the error.
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#6
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Re: 500 Internal Server Error We're sorry but the web server encountered an unexpect
Sent you a private message with a couple of things to try.
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