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  #1  
Old 03-26-2019, 07:13 AM
hnbike hnbike is offline
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Default 9073 error

I keep getting the 9073 error message everytime I play back or try to record on a session in pro tools le 8.05, 002 black lion modded rack, windows xp pro. It started happening after a lot of midi editing using toontrack ez keys and ez drummer. I have de fragged the drive, trashed prefs, deleted used regions, consolidated all tracks and saved as in, deleted the instrument tracks with ez keys/ez drummer. H/W buffer 512, cpu - 85%, dae playback level 2, normal cache size. Will stop with only 56% cpu usage. I am only using a Massey compressor on 4 tracks and Sans Amp on the bass track - 11 track session. I can play back much larger sessions with lots of plug-ins with no problem. Sandra report below. F drive is 7200 and is not full. I posted this in the win/002 forum with no responses. Any help would be greatly appreciated. Thanks



<<< Computer Overview >>>
--------------------------------------------------------------------------------

< System >
Host Name: TRS-F0777D538F2
User: TRS
Workgroup: WORKGROUP

< Processor >
Model: Intel(R) Core(TM)2 Quad CPU Q6600 @
2.40GHz
Speed: 2.40GHz
Cores per Processor: 4 Unit(s)
Threads per Core: 1 Unit(s)
Type: Quad-Core
Internal Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2x 4MB, ECC, Synchronous, ATC, 16-way, 64
byte line size, 2 threads sharing

< System >
Mainboard: Intel Corporation DP35DP
Bus(es): PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
System BIOS: Intel Corp. DPP3510J.86A.0413.2008.0306.2218
Total Memory: 3.25GB DIMM DDR2

< Chipset >
Model: Intel P35/G33/G31 Processor to I/O Controller
Front Side Bus Speed: 4x 267MHz (1.07GHz)
Total Memory: 4GB DIMM DDR2
Memory Bus Speed: 2x 401MHz (802MHz)

< Memory Module(s) >
Memory Module: Micron 16HTF25664AY-800E1 2GB DIMM DDR2 PC2-
6400U DDR2-800 (5.0-6-6-18 3-24-6-4)
Memory Module: Micron 16HTF25664AY-800E1 2GB DIMM DDR2 PC2-
6400U DDR2-800 (5.0-6-6-18 3-24-6-4)

< Video System >
Adapter: NVIDIA GeForce 8400 GS (256MB DDR2, 425MHz/
986MHz/2x399MHz, PCIe 1.00 x16, PS3.0, VS3.0)

< Graphics Processor >
Adapter: GeForce 8400 GS (1.01, 256MB, 918MHz)

< Storage Devices >
ST3250310AS 250GB (SATA300, 3.:233GB (C:)
ST3250310AS 250GB (SATA300, 3.:233GB (F:)
Lexar USB Flash Drive 16GB (:15GB (E:)
LITE-ON DVDRW LH-20A1S (SATA15:N/A (D:)

< Logical Storage Devices >
Hard Disk (C:): 233GB (NTFS) @ ST3250310AS 250GB (SATA300,
3.5", NCQ, 8MB Cache)
Local Disk (F:): 233GB (NTFS) @ ST3250310AS 250GB (SATA300,
3.5", NCQ, 8MB Cache)
CD-ROM/DVD (D:): N/A @ LITE-ON DVDRW LH-20A1S (SATA150, DVD+-
RW, CD-RW, 2MB Cache)
Removable Drive (E:): 15GB (FAT32) @ Lexar USB Flash Drive 16GB
(USB)

< Peripherals >
LPC Hub Controller 1: Intel (ICH9) LPC Interface Controller
Audio Device: Intel (ICH9) HD Audio Controller
Serial Port(s): 2
Disk Controller: Intel (ICH9) 4 port Serial ATA Storage
Controller 1
Disk Controller: Intel (ICH9) 2 port Serial ATA Storage
Controller 2
Disk Controller: Marvell 6101 SATA2 Controller
USB Controller 1: Intel (ICH9) USB Universal Host Controller
USB Controller 2: Intel (ICH9) USB Universal Host Controller
USB Controller 3: Intel (ICH9) USB Universal Host Controller
USB Controller 4: Intel (ICH9) USB2 Enhanced Host Controller
USB Controller 5: Intel (ICH9) USB Universal Host Controller
USB Controller 6: Intel (ICH9) USB Universal Host Controller
USB Controller 7: Intel (ICH9) USB Universal Host Controller
USB Controller 8: Intel (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1: Intel TSB43AB22 1394a-2000 OHCI PHY/Link-
Layer Controller
System SMBus Controller 1: Intel 801xx/63xx SMBus

< Printers and Faxes >
Printer: Microsoft Office Document Image Writer Driver
(300x300, Colour)

< Network Services >

< Power Management >
Mains (AC) Line Status: On-Line

< Operating System(s) >
Windows System: Microsoft Windows XP Professional 5.01.2600
(Service Pack 3)
Platform Compliance: x86

< Performance Tips >
Tip 2546: Large memory modules should be ECC/Parity.
Tip 2: Double-click tip or press Enter while a tip
is selected for more information about the
tip.
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  #2  
Old 03-26-2019, 09:10 AM
The Weed's Avatar
The Weed The Weed is offline
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Default Re: 9073 error

Just a shot in the dark, but it could be denormalization. Put a dither plug-in in front of/ahead of the Sans Amp plug-in.
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  #3  
Old 03-26-2019, 09:33 AM
hnbike hnbike is offline
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Default Re: 9073 error

I started a new session - imported audio (one track at a time) into new session with no inserts - played back session after every import and everything worked fine for a day after all session tracks loaded. Then I recorded a bass track (new mono audio track), and everything worked. Next day I opened the session to do more recording and the dreaded error message stopped the session play back again.
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  #4  
Old 03-26-2019, 12:15 PM
hnbike hnbike is offline
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Default Re: 9073 error

"11 ms average seek time 8 MB buffer 7200 RPM spindle speed 4.16 ms average latency"
My internal recording drive has a 11 ms seek time - could that be my problem - it has worked for many years before this problem.
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  #5  
Old 03-26-2019, 01:30 PM
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Southsidemusic Southsidemusic is online now
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Default Re: 9073 error

Quote:
Originally Posted by hnbike View Post
"11 ms average seek time 8 MB buffer 7200 RPM spindle speed 4.16 ms average latency"
My internal recording drive has a 11 ms seek time - could that be my problem - it has worked for many years before this problem.
Yeah well hard drives doesn’t mast forever and that drive is old.

What drive do you record to? Not the same ss the OS drive I hope?

A up to date Spinner today is 9ms seektime or less and has atleast 64MB cache which is 8 times more than the drive you use. And an old Seagate would worry me A LOT even with backups which I assume you have aswell?

And even with PT8 4GB ram is absolutely the bare minimum which needs to also share accross OS and Graphics etc etc
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  #6  
Old 03-26-2019, 04:50 PM
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Default Re: 9073 error

Anything above 4 gb of RAM won't be used as he's all 32 bit.
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  #7  
Old 03-26-2019, 05:08 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: 9073 error

Yes please confirm you are not recording to the system disk, double check as it can be easy to spray content from a session to places you are not intending it to go.

You need to go through and check all the systems optimization is done, every last thing however inconvincent. Then go though standard troubleshooting steps. Under “help us help you” up the top of every DUC web page. Especially make sure plugins are up to date, try usual tests removing all third party plugins etc., and pay attention to the denormalization advice already given.

If still stuck then you should look at trying a faster dedicated audio/session disk. You have slow spinning disks (OK they are 7,200 RPM but otherwise... eh) on a motherboard that has a SATA II/300 Mbit/s interface. (The drives are SATA II and the motherboard ports are SATA II a well... so you wont see full benfir of say just adding a SATA III SSD). And the PCIe slots are PCIe 2.0 which makes throwing money at a M.2 PCIe SSD less attractive.

And the motherboard only has FireWire 400 or USB 2 ports so not great options for expansion there.

I would be looking for a PCIe (ideally 2.0) to SATA III/600 SSD drive adapter or maybe a USB 3.1 Gen 2 adapter card and connect a Samsung T5 external SSD to it as an audio drive.

Current versions of Pro Tools with disk cache and freeze/commit can help alleviate these kinds of problems, so upgrading is something else to think about, but can be a lot of work/risk as well. And you will need an upgraded system with lots more memory, and then the Core 2 CPU is old, so you might end up replacing the whole system...
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  #8  
Old 03-26-2019, 05:27 PM
hnbike hnbike is offline
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Default Re: 9073 error

Thanks for the replies. I do record to the F drive, which is the second internal drive. I did all the optimizations when I set up the system. Have not done the plug in routine.
I am going to upgrade from XP to Windows 7 Pro (64 bit)and will probably upgrade to PT 10.
Lack of funds would get in the way of a new system, but I could look into a new F drive (recommendations?). I am still using a digi 002 rack, so would a firewire upgrade do any good? With Windows 7 I will up the ram to 8gb.
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  #9  
Old 03-26-2019, 05:37 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: 9073 error

Firewire likely makes no difference.

Recheck all your optimizations.

8 GB will only help indirectly as Pro Tools, up until 10 (inclusive) is a 32 program and can only access around 3.5GB-4GB of memory, having more than that can help the system and other programs. But it is not the first thing to worry about here.

Next setp after plugin and other basic troubleshooting is I would try a Samsung Evo 860 SSD plugged into the motherboard... it will be significantly faster for Pro Tools than your current drives but to get full benefit you would need to add a PCIe SATA III controller card. Not expensive, but Just try without the card first.
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  #10  
Old 03-26-2019, 05:44 PM
hnbike hnbike is offline
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Default Re: 9073 error

Thanks. It will take me awhile, but I will give it all a try.
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